Job Description

Must be available to work weekends

We're looking for an enthusiastic and confident supervisor to lead our friendly team in a fast-paced, vibrant environment. We want a candidate with a pro-active, organised and positive attitude to providing outstanding customer service, maintaining hygiene, safety and compliance standards and ability to coach upselling to our cafe team.

In this role you will also have meetings with management to discuss financial goals, hygiene compliance, staffing, menu items, you will also be responsible for training new team members and existing members. We expect you to lead by example.

Your role as team leader:

- Opening and closing the cafe and day to day running of it

- Being in a customer facing role - barista/ kitchen

:Food preparation

- Training new hires on food menus, tills, drink preparation

- Assessing new hires on their performance

- Ensuring food compliance and safety forms are completed daily and ensuring cleaning schedules are followed

- Following checklists exactly

- Ensuring targets/ goals are met

- Meeting with the manager to discuss: new hires/ current staff/ goals/ ideas to boost sales

- Delivering top-up training to existing staff

- Customer service - dealing with complaints/ issues/ taking feedback

- Reliability is essential

- Ability to multi-task and be competent in all areas of operations in the cafe

- Completing stocklists and submitting on time

- Available both days on a weekend

ESSENTIAL SKILLS:

- Barista experience

- Management experience

- Allergy awareness

- Food handling/ prep experience

- Customer service experience

PREFERABLE SKILLS:

- Level 2 minimum food hygiene

- Allergy awareness training

- Merry chef experience

Job Type: Full-time

Pay: 13.00 per hour

Expected hours: 25:35 hours per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Schedule:

Every weekend Monday to Friday (3 days during the week)
Work Location: In person

Applications with a cover letter will be considered first.

Any questions please email:

contact@imaginethat.org.uk

Job Type: Full-time

Pay: From 13.00 per hour

Expected hours: 25 - 35 per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Schedule:

Every weekend Monday to Friday
Experience:

Customer service: 1 year (required) Management: 1 year (required)
Licence/Certification:

Food Hygiene Certificate (preferred)
Work Location: In person