Job Description

Job Title:

Cafe Supervisor

Location:

Waterlooville Community Centre (WACA CIO)

Hours:

13.5 to 20 hours per week (4 days per week, specific days to be agreed)

Salary:

13.50 per hour

Contract:

Permanent, Part-Time

About Us

Waterlooville Community Centre (WACA CIO) is more than just a building; we are a vibrant, self-funded charity at the heart of the local community. We are a bustling hub where people connect, from fitness classes and social groups to private events. As a trustee-led organisation, we are dedicated to providing a welcoming and well-managed space for everyone in Waterlooville.

The Opportunity

We are looking for a confident and hands-on Cafe Supervisor to join our vibrant cafe, which is just six months into an exciting journey. This is a fantastic chance to be at the heart of a young, rapidly growing cafe where your ideas and energy can make a real difference. You will take full responsibility for the smooth running of the cafe, ensuring quality and consistency in everything from food preparation to customer service.

This role offers a unique opportunity to help shape the future of the cafe by bringing your own creativity and flair. If you're passionate about great food, enjoy a fast-paced kitchen environment, and want to play a key role in nurturing a warm, community-focused space, we'd love to hear from you!

What You'll Be Doing

Food Preparation & Service:

Prepare and cook fresh, tasty food with consistency and care. Serve hot and cold drinks to a high standard. Ensure all food is presented to meet our quality expectations.

Cafe Operations & Quality Leadership:

Oversee all day-to-day cafe operations, from food preparation to customer service. Act as the champion for the cafe's standards, ensuring quality and consistency in all we do. Ensure anyone working in the cafe is aware of and follows our operational procedures. Manage stock levels, working with the office staff to place orders, and coordinate with suppliers. Cleaning the kitchen and preparing the cafe for opening and closing.

Compliance & Health & Safety:

Ensure full compliance with food safety, health and safety, and licensing regulations. Maintain hygiene logs, allergen information, and incident reports. Report maintenance issues promptly and maintain high standards of cleanliness. Act as a nominated First Aider (training provided).

Additional Responsibilities:

Manage point-of-sale operations, including cash handling and till reconciliation. Handle minor administrative duties related to the cafe.

About You

We are looking for someone who is:

Experienced in Cafe or Kitchen Work:

You have strong cooking skills and at least 1-2 years' experience preparing food in a busy cafe or kitchen environment.

Responsible and Highly Motivated:

You take pride in your work and have a strong sense of ownership over the quality of the cafe's operations.

Customer-Focused:

You have a warm, positive personality and are passionate about delivering excellent service.

Adaptable and Proactive:

You are comfortable wearing multiple hats, solving problems independently, and taking the initiative to improve systems and service.

Organised and Reliable:

You pay close attention to detail, manage priorities well, and ensure compliance with safety and hygiene regulations.

Community-Minded:

You enjoy being part of a growing venture and making a real difference in your local community.

What We Offer

A supportive, friendly, and down-to-earth team. The chance to take ownership and shape a young, community-focused cafe. Casual dress code and free on-site parking. Paid sick leave and bereavement leave. Access to a health & wellbeing programme. Access to retail discounts. First Aid training and ongoing professional development opportunities.

Requirements

Reliable commute to Waterlooville (PO7 7AY). Proven cafe, kitchen, or food service experience (minimum 1-2 years). Experience in customer-facing roles. Understanding of food safety and hygiene standards, with training provided where needed.
Job Types: Part-time, Permanent

Pay: 13.50 per hour

Expected hours: 13.5 - 20 per week

Benefits:

Health & wellbeing programme On-site parking
Work Location: In person