Job Description

Salary
49,492 to 58,226 (dependent on experience)
Contract type
Temporary: Fixed Term Contract or Secondment
Hours
Full Time
Location
Poole, Dorset, England
Location description
Hybrid working arrangement between home and Poole. Requirement for at least 2 - 3 days per week in the office, as required by the role
Closing Date
18-01-2026
Reference
21036
Documents (please view all documents)
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About us
The Royal National Lifeboat Institution is a charity that provides a 24-hour lifeboat search and rescue service, seasonal lifeguards, and water safety education and initiatives. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in. This is your chance to join that team and help save lives every day.
We are looking for an Estates Process and Systems Owner to join us until the end of 2027, who will play a crucial role in shaping and delivering Estates process and system solutions that support our mission, helping our volunteers and staff by ensuring that RNLI buildings and land are safe, available and compliant, so that we can save every one.
Although not confirmed at this stage, the option to make this a permanent role is under review.
Some of the benefits

• Salary - 49,492 to 58,226 (dependent on experience)
• Flexible working
• 26 days' annual leave plus Bank Holidays
• Outstanding pension scheme
• Life assurance
• Health and dental cashplan

Your Role
As the Estates Process and System Owner, you will

• Be responsible for defining, developing, and delivering processes and configurations that optimise the RNLI's building and land assets
• Work closely with stakeholders, suppliers, RNLI IT, and end-users to ensure we meet the needs of the organisation and the communities we serve, developing roadmaps that provide the RNLI and its lifesaving and fundraising teams the capabilities that they need to deliver on our strategy and plans
• Be key in driving the adoption, optimisation and continuous improvement of the Estates Management System
• Be close to our Estates, Legal, and Finance teams, understanding how they interact with the solution and the opportunities to improve their effectiveness, making it easy to undertake their roles for the RNLI

About you
Our ideal candidate for the role of Estates Process and System Owner will have an in-depth understanding of Estates processes, Estates systems and be comfortable undertaking investigations, and acting as the key liaison between functional stakeholders and technical teams.
To be considered as our new Estates Process and System Owner you will need:

• Familiarity with Estates work supported by CAFM systems
• Ability to work cross-functionally with technical (including Estates and IT) and non-technical teams
• Ability to develop and embed processes to improve the delivery of services
• Excellent communication, problem-solving, and analytical skills

It is also desirable that you have:

• Familiarity with application architecture, UX principles, and industry best practices
• Previous experience of managing a CAFM system
• Experience of using or managing the Concerto product

If this sounds like you, and you are someone who believes in working in close collaboration with stakeholders and end users to continuously improve and seamlessly support applications and services, always has a learning mindset and wants to work in an organisation driven by the desire to ensure that no-one should lose their life to drowning, apply today!
Safeguarding
The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Skills Required