Call Centre Representative
Manchester, ENG, GB, United Kingdom
Job Description
About the Role:
We're seeking confident and friendly Call Centre Representatives to handle inbound and outbound calls. You'll be the first point of contact for customers -- solving problems, providing information, and ensuring every caller feels valued and supported.
What You'll Do:
Manage incoming and outgoing calls professionally Listen carefully and respond with clear, accurate information Record details and follow up when needed Resolve customer issues or escalate as appropriate Meet service and performance targets
What You Bring:
Excellent phone manner and communication skills Strong listening, empathy, and problem-solving abilities Reliable, punctual, and professional approach Comfortable using computer systems and multitasking Experience in customer service or a call centre environment is a plus
What We Offer:
Competitive pay with potential bonuses Full training and ongoing support Friendly, team-oriented work culture Career development opportunities
How to Apply:
Send your resume and a short introduction highlighting your customer service experience.
Job Types: Full-time, Permanent
Pay: 13.00-15.00 per hour
Benefits:
Canteen Casual dress Company events Free parking Gym membership Health & wellbeing programme On-site parking
Work authorisation:
United Kingdom (required)
Work Location: In person
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Job Detail
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Job IdJD4166828
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationManchester, ENG, GB, United Kingdom
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EducationNot mentioned