Job Description

Role Overview:

As a Junior Call Centre Representative, you will be responsible for handling customer enquiries, promoting services, and maintaining strong communication with clients. You will support marketing campaigns through outbound and inbound calls, ensuring a professional and positive customer experience. This entry-level position is perfect for someone looking to develop their communication and marketing skills in a fast-paced environment.

Key Responsibilities:

Make and receive calls to engage with customers and promote products or services. Provide accurate information and resolve customer enquiries effectively. Maintain clear and detailed records of all customer interactions. Work closely with the marketing team to support campaign objectives. Follow company scripts and communication guidelines to ensure consistency. Assist in identifying customer needs and suggesting suitable solutions.

Requirements:

Excellent verbal communication and interpersonal skills. Confident, polite, and professional phone manner. Strong attention to detail and ability to multitask. Positive attitude and willingness to learn. Ability to work well in a team-oriented environment. No prior experience required, full training provided.
If you're looking to start a rewarding career in marketing and customer communication, apply today to join us as a Junior Call Centre Representative.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person