Job Description

Sales Executive

Location:

Part of Third Floor, Kingswood House, 58-64 Baxter Avenue,

Southend-on-Sea, Essex, SS2 6BG???????

Salary:

25,000 per annum plus OTE

Employment type:

Full-time, permanent

Working pattern:

35 hours per week and alternating shift pattern;

Week 1: Monday-Friday 9am-5pm

Week 2: 11am-7pm except Tuesday 12pm-8pm and Friday 9am-5pm.

Job summary:

Our DigitalPlus department are looking for a Sales Executive to join the team. You will conduct professional inbound and outbound communication with clients, offering new and renewable products that are available for their vehicle.

What you'll do:

Proactively signing up policies for existing customer lists. Responsible for making high volumes of outbound calls Increase customer loyalty Find creative solutions to problems Answer telephone calls from potential customers who have been solicited through advertisements Understand compliance Providing excellent and friendly customer service Maintain the relevant diary systems to ensure and manage customer contact times Adjust sales scripts to better target the needs and interests of customers Provide additional support and day to day account management to allocated customers Ensure product explanation is accurate and full Liaise with other departments to resolve customer queries and assist with retention of business Other reasonable duties as required.

What you'll bring:

Skills and competencies

Comfortable conversing with happy, unaware and disgruntled customers Ability to self-manage/motivate Attention to detail Receive feedback in a positive manner and demonstrate positive attitude at all times Champion outstanding performance Ability to multi-task, work under time and completion deadlines Good understanding of voice/soft skill Demonstrable track record of sales target over-achievement in B2C sales
Personal attributes

A confident self-starter. An excellent communicator. Drive and determination to achieve goals Hardworking and professional

What we're looking for:

Essential:

Excellent Word and Excel skills Telephone etiquette Excellent communication skills Comfortable in a contact/call centre environment
Preferred:

Experience in a FCA regulated environment Experience in a sales environment

Join AutoProtect Group and Shape the Future:

Are you ready to be part of an innovative company that's transforming the automotive industry? At AutoProtect Group, we are dedicated to providing products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users.

Our diverse business includes four key branches:

AutoProtect: Recognised for its outstanding warranties and value-added insurance products. Shine!: Our expert, BSI Kitemarke and carbon neutral mobile vehicle repair network. DealTrak: A cutting-edge software platform connecting automotive finance providers with their customers. iComply: Specialised compliance consultancy serving the automotive sector.
We offer our products directly to consumers through online sales channels, ensuring affordability and accessibility. With an agile, efficient team, we're well-positioned to respond to market demands and introduce new products when the time is right. Our mission is to sustain our impressive growth for years to come, and we invite you to be a part of our journey.

We are an online provider of peripheral insurance products for motor vehicles. Innovative and entrepreneurial, we have achieved uninterrupted, consecutive growth since 2004 from our base in Stevenage.

Discover our vision and values at Careers - Our Vision (autoprotect.co.uk) and get an insider's view of life at AutoProtect Group on our LinkedIn Life page.

Ready to make your mark?

Apply now by sending your CV to: hr@autoprotectgroup.co.uk and join us in driving innovation and success in the automotive industry!

Please note we are not working with agencies at this time.

Unfortunately, we are unable to provide sponsorship for work permits. Please only apply if you have the right to work in the UK.

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Additional leave Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Store discount
Schedule:

8 hour shift Monday to Friday No weekends
Ability to commute/relocate:

Southend-on-Sea SS2 6BG: reliably commute or plan to relocate before starting work (required)
Experience:

Call Centre: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person