Job Description

Responsibilities:
- Oversee the day-to-day tasks of the practice, ensuring smooth and efficient workflow
- Manage and coordinate administrative tasks, including scheduling appointments, maintaining patient records, and handling prescription requests and queries
- Develop and implement office policies and procedures to optimise efficiency and productivity
- Maintain a professional and welcoming environment for patients, addressing their inquiries and concerns in a timely manner
- Collaborate with healthcare providers to ensure seamless coordination of patient care
- Handle confidential patient information with utmost discretion and adhere to Data Protection Laws

Candidate must have call handling experience and / or general practice experience:
In addition:
- Strong clerical skills, including typing, data entry, and phone etiquette
- Basic IT skills
- Excellent organisational skills with the ability to prioritise tasks effectively
- Strong attention to detail and accuracy in record keeping
- Ability to work independently as well as part of a team

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organisational needs.

Please submit your resume along with a cover letter detailing your relevant experience.

Only candidates with either call handling and/or general practice experience will be contacted.

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 25 per week

Schedule:

Day shift No weekends
Education:

GCSE or equivalent (preferred)
Experience:

General practice : 1 year (required) Administrative: 1 year (required)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 29/07/2025
Reference ID: WMC0124