Job Description

The Role

This position requires a

minimum of 2 years' experience

working with automated outbound dialler systems in a similar role. You will be the link between our sales campaigns and our dialler technology, making sure every call counts. You'll manage campaign setup, monitor performance, and keep the dialler running smoothly to maximise productivity, efficiency, and compliance.

About Us

We are an established outbound telecoms sales company with a strong reputation for delivering quality services and building lasting customer relationships. Our success comes from combining a skilled sales team with the right technology -- and we're now looking for a

Campaign & Dialler Administrator

to join the team.

Key Responsibilities

Create, schedule, and monitor outbound campaigns in the dialler system Manage data uploads, list management, and campaign configuration Monitor Calls & campaign performance and adjust settings to improve efficiency Ensure compliance with industry regulations (e.g., Ofcom, GDPR) Work closely with sales managers to align dialler activity with business goals Produce daily/weekly performance and productivity reports Troubleshoot dialler issues and liaise with IT/support as needed

Skills & Experience

Must have minimum 2 years Previous experience working with an outbound automated dialler Strong understanding of outbound campaign management Excellent attention to detail and data accuracy Good problem-solving and analytical skills Ability to work under pressure in a fast-paced sales environment Proficiency with Excel and reporting tools Understanding of compliance requirements in outbound sales (desirable)

How to Apply

If you're organised, tech-savvy, and ready to play a key role in driving our sales success, we'd love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience.

Job Type: Full-time

Pay: From 24,000.00 per year

Experience:

automated dialler systems: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Location:

Ammanford SA18 (preferred)
Work Location: In person