Job Description

Details

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Reference number

445065
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Salary

30,201 - 35,781
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade

Other###

Contract type

Permanent###

Business area

SLC - Product, Customer and External Relations###

Type of role

Other###

Working pattern

Full-time###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Darlington, Glasgow, Llandudno

About the job

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Job summary

Is it time you unlocked your potential?

Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Our Values

Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:

Honesty

: We act with integrity and transparency, sharing information openly and addressing challenges with courage.

Empowerment

: We enable people to take initiative, make impactful decisions, and continuously learn and grow.

Accountability

: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.

Respect

: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.

Trust

: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

These values are more than words?they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.

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Job description

About the role

SLC are looking to recruit for a Campaign Co-Ordinator to join our Marketing and Communications team within the wider CX, Policy and Product directorate on a permanent basis. This permanent role sits at the heart of shaping and delivering a continuous programme of impactful campaigns across Apply to Pay, Repayments and CFS.


As a Campaign Co?ordinator, you?ll play a key role in helping customers navigate their journey with us?spotting opportunities, closing information gaps, and driving timely action through well?planned, insight?led campaigns. You?ll work closely with colleagues across the organisation, bringing structure, energy and clarity to campaign activity while ensuring high standards of governance, measurement and delivery.


If you thrive in a fast?paced environment, enjoy collaborating with others, and want to make a meaningful difference to customer experience, this is a fantastic opportunity to join a team where your contribution truly matters.

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Person specification

What you bring:

Experience of planning and delivery whilst managing and monitoring teams progress towards a common goal. Experience of leading teams in a delivery environment and managing internal and external suppliers. Experience in approaches and techniques to manage and develop teams. Experience in campaign lifecycle, including testing, scheduling, co-ordination of deliverables and presentation of results. Experienced working in a matrix environment Excellent organisational skills. Very good analytical, literacy and numeracy skills required to analyse data and effectively communicate findings. The ability to make sound decisions. Excellent engagement and motivation skills within a team/function setting. The ability to build effective working relationships with colleagues, partners and stakeholders

Benefits

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Alongside your salary of 30,201, Student Loans Company contributes 8,749 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:

28 days annual leave plus 8 public holidays Option to buy/sell annual leave Flexi-time and enhanced flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including maternity, paternity and adoption Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme To find out what?s it?s like to work at Student Loans Company click here SLC Careers

Things you need to know

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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.###

Selection process details

The Legal Bits

We?ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.


SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.



Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Talent Acquisition Team Email : ask_recruitment@slc.co.uk
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Recruitment team

* Email : ask_recruitment@slc.co.uk