Job Description

331003-25
About the role
The Facilities Manager will provide leadership and management for facilities services at the University of Staffordshire London campus, including security, cleaning, waste disposal, and portering, while ensuring compliance with Health and Safety Regulations. The postholder will lead on and manage contractors and maintenance service providers as well as supporting the Head of Operations to ensure the smooth running of all areas of the London campus. The role will support events and projects such as graduations, manage campus access and security of equipment, oversee the maintenance budget to ensure cost-effective services and implementing Service Level Agreements (SLAs). Responsibilities include monitoring FM service delivery, driving continuous improvement, and managing staff. The role also ensures compliance with risk assessments, method statements, and emergency preparedness in coordination with the central estates team & the Head of Health and Safety.
If you are passionate about providing students with an excellent experience and have a track record of delivering high-quality facilities management, we would like to hear from you.
Main Responsibilities

• Lead FM Services: Oversee security, cleaning, portering, window cleaning, waste/recycling; manage external contractors, landlord (Here East), and ensure H&S compliance with Heads of Compliance and Health & Safety.
• Deliver FM for events (e.g., graduation); coordinate contractor access for compliance/reactive works and secure equipment.
• Ensure efficient, best-value FM delivery; implement, maintain, and monitor SLAs, with compliance overseen by London Senior Management Team
• Monitor & Improve: Conduct quarterly reviews/audits of FM services with Compliance Engineer and Stoke estates team; report findings and drive continuous improvement.
• Collaborate & Deputise: Work closely with Head of Operations, deputise as needed, support campus activities and student experience.
• Ensure H&S Compliance: Align all operations with university/statutory H&S standards, risk assessments, method statements, permits; lead critical incidents/business continuity with Stoke estates and Here East.

Further details:
Useful Links
In return for your contributions to the work of our University, you'll be based from one of our , enjoying a and contributing to our . Before you apply, take an opportunity to learn more about us by visiting the links above.
Our Commitment to Inclusion
Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.
We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.
We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.

Skills Required