Job Description

Company DescriptionPurposeThe postholder will be fundamental to the delivery of the Colleges Education and Student Experience over the weekend - this is a managerial position, and has direct responsibility for smooth running of the campus.Under the direction of an assigned supervisor, the postholder will perform a variety of complex tasks related to the implementation, administration, and monitoring of campus programs and services; and provide support to faculty, staff, and students in programs offered at the campus.UK education is changing very rapidly. You will be expected to ensure the student experience is at the centre of operational matters, over the weekend and ensure the resources allocated are maximised to the benefit of the College, thereby providing an excellent, responsive and pro-active professional service for students and staff across the College.PositionKey Accountabilities/Primary Responsibilities

• Recommend and assist in the implementation of campus goals and objectives.
• Oversee the safe running of the campus for all, staff and students
• Maintaining and ensuring the college policies on health and safety, prevent and safeguarding are adhered to.
• Responsible for coordinating the first aider rota over the weekend
• Evaluate campus operations and activities; recommend improvements and modifications; prepare various reports on operations and activities; recommend improvements in workflow, procedures, and the use of campus facilities, equipment, and other resources.
• Participate in planning activities; assist in developing, implementing, and assessing new programs and services; research, compile, analyse, and summarize data for special projects, programs, services, and various comprehensive reports.
• Oversee, coordinate, and assist in providing campus student services programs, including admissions and records, counselling/advising, financial aid, and student activities.
• Provide information regarding college policies, procedures and processes to faculty, staff, and students
• Assist in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for budget items; monitor and control expenditures.
• Oversee complex clerical and technical assistance for the campus programs.
• Supervise, plan, prioritize, and evaluate the work of campus staff; coordinate workflow and activities among departments or offices; schedule coverage of activities; oversee campus activities to assure proper service levels.
• Supervise the development and implementation of internal and external communications.
• Participate in the selection, orientation, training, and evaluation of employees.
• Where required facilitate, meetings, and various events, including with external partners
• Coordinate activities with other departments, offices, students, the public, and outside agencies.
• Participate in activities that enhance the College's presence and brand reputation / brand awareness
• Perform other duties as assigned that support the overall objective of the position.
• Work with senior stakeholders to ensure operational compliance for the college / site, over the weekend.
• Oversee effective communications with all stakeholders.
• Participate and contribute to Senior Management Team (SMT) meetings, as required by the Deputy Managing Director

General Responsibilities

• To undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser grade.
• To adhere to the College's Equality, Diversity, and Inclusion Policy in all activities, and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act.
• To work in accordance with the Data Protection Act 2018 and UK GDPR.

RequirementsQualifications (essential):

• Bachelor's degree from an accredited institution or equivalent.

Knowledge and Experience (essential):

• Specialized professional knowledge of higher education regulations, services, and programs.
• Strong working knowledge of service area.
• Demonstrate, progressively responsible leadership and supervisory roles in an educational or customer service setting.
• Demonstrate, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of college students and employees.
• Computer office skills, including word processing, spreadsheet, presentation, database, email/calendar, website management, and publication software products.
• Office processes and procedures; strong organizational skills.
• Strong oral, written, and presentation skills.
• Basic bookkeeping practices and procedures.
• Research and data analysis skills.

Ability to:

• Learn and apply the most up-to-date regulations, policies, and guidelines relating to admissions, registration, graduation, financial aid, special services, and other programs and services.
• Respond to stressful and/or urgent situations in a calm manner, following established protocols for action.
• Work independently and collaboratively, prioritize workload, analyse problems, and determine solutions.
• Maintain productive work relationships with students, staff members, and the general public
• Work at more than one physical location and with rotating work schedules.
• Demonstrate leadership abilities.
• Use initiative and resourcefulness in problem-solving.

Competitive

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