Job Description

Norfolk and Norwich University Hospital

Permanent, Full time 37.5 hours per week Monday- Friday

Competitive salary plus benefits

Serco are recruiting for a Capital Works Lead Manager to join the team based at Norfolk and Norwich University Hospital. This role will be responsible for the management and delivery of allocated Trust initiated Capital Works. This will include participating in the planning, design and delivery of any SVP works, supporting the Trust capital & minor new works service and provide interface with the Trust's Estates and Facilities team. The Capital works Lead Manager will people manage dedicated team for all schemes.

Main Accountabilities:

Project management of Trust initiated Capital and Minor Works, to include co-ordination, programming, and financial control to stringent requirements of both timescales and costs. Project management of minor new works, to include co-ordination, programming, and financial control to stringent requirements of both timescales and costs. The preparation of tender documentation and evaluation of tender returns for Trust Capital Works, Minor New Works and assists with SVP life cycle works. Provide reports detailing the asset condition and any work necessary to maintain the Hospital estate at the appropriate designated maintenance standard. Participate in six monthly environmental and estates condition audits to identify asset conditions and future maintenance requirements. Minimise disruption to the clinical continuity and mitigate / control project specific risks from unavailability and service performance deductions. Manages the delivery of any reactive Life Cycle works of the Annual Life Cycle programme as directed. Comply with the procedures as detailed in the companies Quality Assurance Manuals and Health and Safety Policies, including that of the CDM Regulations. Liaison with Endeavour, the Trust and other members of the Estates Management team as required. Liaison with and management of any external design consultants and architects associated with Trust initiated Capital Schemes. Carry out assigned Authorised/Responsible person duties for up to three individual building related disciplines. Participates in the preparation of the Annual Programme identifying plant/services which may comprise services delivery.

What you'll need to do the role:

Previous knowledge of Private Finance Initiative (PFI) contracts; preferably in a hospital setting. Proven operational and Project delivery experience within the facilities management service, including pre and post tender work with a focus on operational and project delivery. Ability to manage, interpret and suggest alternative solutions to operational and Capital scheme issues. Degree educated or equivalent /or substantial Hard FM sector experience. Well-developed financial and analytical skills and good competency to work with complex data from a variety of sources and produce detailed reports. Effective communication and customer relationship skills, including possessing a high level of diplomacy. Able to work collaboratively with both internal and external partners

What we offer:

Up to 6% contributory pension. 25 days annual leave plus bank holidays. Annual leave purchase scheme. Access to the Serco benefits portal offering discounts across major high street brands in Retail, Leisure & Hospitality. Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more. Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco. A safe, inclusive, and supportive culture. A company passionate about diversity and inclusion.



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.



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At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.



At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.