Job Description

JOB TITLE: Car Park Operative

DEPARTMENT: Commercial / Car Parks

REPORTING TO: Car Park Manager

HOURS OF WORK: 42 hours per week on a 12-hour shift system of 2 days and 2 nights

Job Purpose:
Provide an efficient service to all Car Park customers in accordance with company policy and procedures and to offer excellent customer service at all times.

Main Duties:

Report to the Car Park Manager and support all aspects of the Car Park operation including the following: To maintain a high professional standard of customer services at all times, including customer queries, jump starting vehicles, providing directions, securing vehicles, etc. To staff and operate the car park equipment and undertake all duties in the car park, after full training, to ensure the efficient operation of the business. Provide relief driving cover and support as required to the driving operations of the car parks, for example, minibus driving for the Park & Fly car parks. This will include fulfilling any driving related training as provided by the Company, e.g. Category D1 licence, CPC training etc. Ensure all cash handled is conducted in an efficient and secure manner and register any cash received i.e. (cash, cheques, credit transfers) onto the car park recording system. To maintain excellent housekeeping practices within the offices and car park areas such as litter collection. Liaising with BIA Control Centre/airport Police e.g. regarding, reporting of incidents, accidents, conditions of road surfaces, etc, which may require recording for audit trail purposes. To conduct car park audits as per the Car Park auditing programme, including daily inspection of company vehicles. Process customer pre-bookings and respond any queries in an efficient and timely manner. Ensure that all Statutory and Company regulations regarding health and safety, fire and security are followed to protect airport users, staff members and the business interests of the Company. Respond/assist to any emergency appropriately, and participate in any Emergency Exercise, as detailed in the Emergency Orders within the aerodrome manual. Understand the company vision and pro-actively engage in its values: Integrity, Inclusiveness, Leadership, Teamwork, Safety & Security, Communication and Positivity, through the Performance and Development Programme.
The above duties are not exhaustive and the Company may require you from time to time to undertake any reasonable tasks with your capacity.

Please refer to the job description and person specification for full details of the job duties and essential/desirable criteria.

Should the standard of applicants be higher than anticipated, the Company reserves the right to enhance the short-listing criteria above that stated in this advertisement.

Belfast International Airport Ltd. is an Equal Opportunities Employer and welcomes applicants from all sections of society regardless of their religious belief, political opinion, gender, disability, marital status, race, age or sexual orientation.

Job Types: Full-time, Temporary
Contract length: 2 months

Pay: From 26,889.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Discounted or free food Enhanced maternity leave Enhanced paternity leave Financial planning services Free flu jabs Health & wellbeing programme On-site parking Sick pay
Experience:

working within a busy operational/customer services role;: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Application deadline: 29/10/2025