Job Description

Job Type: Full-time

Experience: Required (Sales and Customer Service)

Car Sales & Customer Service Administrator

Location: Park Royal, NW10 7JS, London

Salary: 28,000-40,000 + Comission

Job Type: Full-time

Experience: Required

Language: English (Expert)

Join Terani - A Luxury Car Experience

Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience.

We're now looking for a Sales & Customer Service Administrator to join our growing team -- someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience.

Key Responsibilities:

Assist in managing client consultations and support the vehicle sales process Provide exceptional service both face-to-face and over the phone Oversee administrative tasks related to sales and customer records Coordinate custom vehicle orders and aftersales requests Handle post-sale support, ensuring ongoing client satisfaction Maintain high standards of organisation, accuracy, and professionalism
About You:

Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) Excellent English communication skills - both written and verbal Well-organised, with a strong attention to detail Confident, polished, and customer-focused Able to manage multiple tasks in a fast-paced environment Competent with computer systems and standard office tools
Why Work with Us?

At Terani, you'll be part of a brand that values excellence, trust, and client care. You'll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service.

How to Apply:

Think you're the right fit? Send us your CV -- we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: 28,000.00-40,000.00 per year

Expected hours: 32 - 48 per week

Additional pay:

Commission pay
Schedule:

Monday to Friday Overtime Weekend availability
Experience:

Sales: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: Car Sales & Customer Service Administrator
Expected start date: 25/07/2025