Job Description

Do you believe in delivering care that truly makes a difference? Do you thrive in a busy environment and from overseeing systems to support logistics? Are you interested in taking a step into a career care? If so, then this could be the perfect role for you.

Caremark Pulborough and Horsham

are currently on the lookout for a

Care Coordinator

to join their head office team. As a Care Coordinator you'll be at the heart of our operations, ensuring our customers receive exceptional care and our Care Assistants are fully supported.

Pay:

Up to 27,000 a year

Job type:

Permanent - Full-time

Shift and schedule:

Office Based Hours - 9.00am - 5.00pm plus covering on call on a rota basis and occasional weekend working if required

Location:

Pulborough

Benefits you'll enjoy

Refer a friend programme Company Pension 25 days holidays plus Bank Holiday's Free Wellbeing Counselling Support Opportunities for future training and development including qualifications Qualifying for Blue Light Card discount scheme

About The Role

Your Responsibilities

Answering all incoming telephone enquiries Permanent allocation of Care Assistants to all customer visits and ensuring all visits are always covered Send weekly rotas via email where possible Daily back ups Daily handoversTo work closely with the Field Care Supervisor Set up new carer phones Book carer holidays Maintaining computer systems and ensure they are up to date To ensure compliance with all office systems and proceduresProduction of reports and management information as required Promptly respond to emergency situations, including going out to cover care visits when required Cover on call on a rota basis Support across other areas of the business as required

You'll need...

A willingness to learn & develop in your new role Ability to deal with challenging & deadline driven work. A driving licence & access to a vehicle. A caring & respectful attitude. Strong communication, organisational & teamwork skills. A responsible, dedicated & flexible work ethic. Experience providing domiciliary care is desirable but not essential Right to Work in the UK. Two satisfactory references. Enhanced DBS check.

Why Join Caremark Pulborough and Horsham?

At Caremark Pulborough and Horsham, we believe in delivering care that truly makes a difference. Our mission is to provide the highest quality home care, enabling people to live independently and with dignity in their own homes. We are guided by values of compassion, integrity, and respect, and we foster a culture where every team member feels valued, supported, and empowered to grow.

Required Criteria

Great communication Remain calm under pressure Problem-Solving Teamwork IT Skills Adaptability Proactive and Self-motivated Organised

Skills Needed

Compliance, Planning & Scheduling, Problem Solving, Communication, Building Relationships, Providing Care, Paperwork and Record Keeping

About The Company

Our mission is simple:

To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for. Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too. Caring for and supporting others runs through the very heart of Caremark.

Who is Caremark?

Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community. We are the mark of excellent care. We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.

Caremark's history - providing home care since 2005

Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago. Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry. Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.

Company Culture

Caremark

has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.


Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.

Here's why Caremark stands as a beacon of excellence and a great place to work:

Pioneering Spirit:

From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.

Diverse Care Services:

Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.

Focus on Quality:

We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.

Growth and Development:

As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.


We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.

Company Benefits

Retirement plan and/or pension, Employee development programs, Referral bonus, Open office, Competitive salary, Long service recognition, Wellbeing Scheme, Blue Light Card, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Company employee App, Flexible Pay with MyView Pay Now

Salary

27,000.00 per year