Job Description

About the company

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Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked - for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.



We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.



We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About the role

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Are you an experienced Care Home Manager looking to lead a high-performing team in a stunning coastal setting? Highcliffe Nursing Home, overlooking the Solent with views of the Isle of WightaEUR(TM)s Needles, is seeking a driven leader to take this "GoodaEUR-rated homeaEUR"with "OutstandingaEUR in responsivenessaEUR"to the next level of excellence.



Highcliffe Nursing Home is a 55-bed service offering nursing, dementia, residential, respite, short stay, and end-of-life care. Set in a beautiful location, it provides a warm and supportive environment for residents and staff alike.



This is a unique opportunity to build on a strong foundation and drive the home towards an "OutstandingaEUR overall rating. Join Kingsley Healthcare and be part of our vision to make every home a centre of excellence.



As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.



You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.

Reports to:

Operations Manager

Key duties and responsibilities

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. Provide leadership and direction to the homeaEUR(TM)s staff team, promoting a culture of kindness, compassion, and empathy.

. Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.

. Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.

. Manage the homeaEUR(TM)s budget, ensuring financial targets are met and costs are effectively managed.

. Develop and implement a strategic marketing plan to maintain full occupancy and promote the homeaEUR(TM)s services to potential residents, families, and stakeholders.

. Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.

. Oversee all records to ensure the homeaEUR(TM)s administrative tasks are completed in a timely and efficient manner.

. Continuously monitor and evaluate the homeaEUR(TM)s performance, identifying areas for improvement and implementing necessary changes.

. Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.

Skills and attributes

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. Minimum 3 yearsaEUR(TM) experience managing a nursing home rated "GoodaEUR or above.
. In-depth knowledge of CQC standards and care regulations.

. Skilled in staff recruitment, retention, and development.

. Confident communicator with strong leadership credentials.

. Commercially astute with an eye for occupancy and growth opportunities.

. Committed to community engagement and local reputation building.

. Able to inspire a team and lead by example.

Education and qualification

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Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential).

What will you gain?

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You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Highcliffe Nursing Home, Christchurch, Dorset

Pay:

: 65,000 per year (depending on experience)

Type:

Permanent

Shift:

Salaried

Excellent PRP

Additional bonuses based on excess profit

Benefits

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Comprehensive induction and training programme.

Opportunities for

career development and progression.

Employee Assistance Programme

Blue Light Card Scheme

. We'll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.

We'll pay

for your

full DBS disclosure

Annual NMC PIN renewal paid

Excellent

performance related bonus

Additional bonuses based on excess profit

25 days annual leave

plus bank holidays entitlement Relocation assistance provided

Location

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Set on the Dorset coast in Highcliffe, a short stroll from the clifftop, Highcliffe Nursing Home offers a restful setting for nursing, dementia and residential care. A multi-million pound investment has added new luxury bedroom suites and given a superb makeover to the whole home.



5 Stuart Road, Highcliffe, Christchurch BH23 5JS


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Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.