Job Description

At Visiting Angels, we put our carers at the heart of everything we do. We are growing rapidly and in the process of expanding. Our team are all incredibly passionate about improving the care sector as a whole so finding a care manager who matches this is very important to us. We really value our carers and aim to improve not only their quality of work-life but also the quality of care delivered to our clients. We are really proud of our team and I can guarantee you'll really enjoy working with everyone. As a growing service, our roles continually evolve and adapt, we are looking for someone who is committed to our values and mission, hard-working, passionate, fun and empathetic to embrace our culture.

Care Manager responsibilities:

Create and uphold an open, positive and inclusive organisational culture. Lead in the development of local policies and procedures. Share in the development of strategic plans. Participate in evaluation of Visiting Angels against agreed organisational goals, business, and quality objectives. This will take place at least monthly during Management Meetings. Minimise legal risks by ensuring that policies/procedures and all legislative and registration requirements are adhered to Implement and maintain the standards required by legislation related to the registration of Visiting Angels. Design and administer an evaluation of the care standards and care service provision. Ensure Client's rights are protected.
Other Responsibilities

Assist in solving day-to-day problematical issues which arise. Attend Staff Meetings, which are to take place at agreed intervals and as and when required. Support a work atmosphere which promotes a high quality of work life; and maintains a culture of performance and excellence. In addition to these functions employees are required to carry out such duties as may reasonably be required. Encourages innovative methods for the delivery of care. Encourages health promotion within care strategies. Seek opportunities for personal and professional growth. Promote a positive image for residency and employment within Visiting Angels.
Person Specification - Care Manager Experience / Knowledge

Relevant experience as a care manager in adult residential or community services or a similar management position in adult services / care

Relevant experience of management and leadership and supporting others to achieve A thorough understanding of the Care Act, Care Inspectorate Essential Standards and other relevant standards Excellent understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services. An understanding of the uniqueness of providing a tailored home care service Excellent understanding of the needs of people who require care and support and the provision of care services in line with best practice Excellent understanding of the principles of high quality person centred care and support and nondiscriminatory care practice Experience working with external personnel responsible for compliance and standards Understanding of systems to maintain confidentiality in relation to clients, staff and the business Knowledge of health and safety matters in relation to care services and risk management Knowledge of how to recognise abuse and safeguarding procedures Experience of auditing, reporting and developing action plans Budgetary experience and the ability to manage costs effectively Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.
Qualifications

SVQ3 in Health and Social Care Train the trainer certificate
Skills and Abilities

Honest, trustworthy and reliable.

Acts in an open and transparent manner

Naturally warm-natured and supportive

Excellent verbal and written communication skills to support the delivery of care

Excellent interpersonal skills and experience of building positive working relationships with people who use the service and their families, staff and other health and social care professionals

Client-focussed, specifically putting their needs first

Respect for people suffering from a range of medical conditions with different backgrounds and beliefs

Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives

Strong commitment to non-discriminatory care practice

Methodical approach to evaluating services and providing responses

Process-driven with an enthusiasm to make business improvements to maximise service delivery

Determined to create a culture of excellence

Exercises compliance to various requirements

Committed to safeguarding and demonstrates confidence to speak up

Supportive of an inclusive management culture, in which Caregivers and Senior Caregivers can rely

Keen to strive towards opportunities for personal and professional growth

Able to demonstrate a responsibility to minimising legal risks by ensuring policies/procedures and all legislative and registration requirements are adhered to

Committed to all mandatory and other relevant training, as and when required, to maintain best practice

Other

Ability to travel to various locations throughout the working day.

Willingness to complete an Enhanced Disclosure and PVG application.

Flexible approach to working unsociable hours, such as evenings, weekends and bank holidays.

Committed to all mandatory and other relevant training, as and when required.

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company events Company pension Free or subsidised travel Free parking Health & wellbeing programme On-site parking Sick pay
Schedule:

8 hour shift Holidays Weekend availability
Ability to commute/relocate:

Dalkeith, EH22 3NU: reliably commute or plan to relocate before starting work (required)
Application question(s):

Why do you believe you are the right choice for our team?
Experience:

Care management: 2 years (required)
Language:

English (required)
Licence/Certification:

PVG and driving license (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

100% (required)
Work Location: In person