Job Description

We're Hiring: Care Navigator (Medical Receptionist) - Join Our Friendly Team!

Location:

St Clements Surgery, Upper Brook Street, Winchester

Job Type:

Full-time / Part-time

Are you warm, organised, and a great communicator? Do you thrive in a fast-paced environment where every day brings something new? If so, we'd love to hear from you!

At

St Clements Surgery

, we're proud to be a

caring and efficient GP practice

in the heart of Winchester. We've recently moved into our

modern, purpose-built premises on Upper Brook Street

, and we're looking for a

Care Navigator

to join our welcoming and hard-working team.

About the Role

As a

Care Navigator

, you'll be the first friendly face our patients see - and often the first voice they hear. You'll play a key role in supporting both our patients and clinical team, ensuring everything runs smoothly behind the scenes and on the front desk.

Your day-to-day will include:

Welcoming and assisting patients and visitors with a smile at the front desk Managing incoming phone calls and providing clear, helpful information and care navigation Handling data entry and keeping accurate patient records Supporting the clinical and duty team with a range of vital admin tasks
What You'll Need

A caring, calm, and professional manner - even when things get busy! Excellent communication and customer service skills Confidence using IT systems and a good eye for detail The ability to handle confidential information with integrity and discretion

Previous experience as a medical receptionist is preferred, but not essential

- the right attitude and willingness to learn matter most.

Schedule

This role is Monday to Friday, with some flexibility available for part-time candidates.

Why Join Us?

Work in a brand new, well-equipped surgery in a central location Be part of a supportive, patient-focused team Enjoy a varied and meaningful role where you make a difference every day
Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Experience:

Working in the NHS: 1 year (preferred) Medical Receptionist: 1 year (preferred)
Work Location: In person