Job Description

This is an exciting time to be joining the Endoscopy Unit at the Dudley Group of Hospitals. We have a JAG accredited Endoscopy Unit which has recently undergone expansion and now includes 5 endoscopy procedure rooms, with a separate room in radiology for Fluroscopy assisted procedures. We are further expanding into a Community Diagnostics Centre based at the Corbett Hospital site where we will be undertaking diagnostics and additional services such as cytosponge and Trans-nasal Endoscopy.We are now advertising for a Clinical Support Worker, Band 2 to support the set up our community diagnostics services.The successful applicant will be working closely along side the Endoscopy Nursing Team, Endoscopists, & the Decontamination Team, ensuring our patients receive a high quality of safe, compassionate, effective care during their Endoscopy Journey. As part of the Team, you will help to maintain the JAG Gold Standards for Endoscopy Services, & retain our annual Accreditation.If you enjoy a challenge, are highly motivated, organised, have good communication skills & want to continue to develop your clinical Endoscopy knowledge/skills, then this is the position for you.We offer support for flexible working, Mentorship & a programme of learning & access to training to enhance the role & support staff engagement to put staff at the centre of change & innovation.Main duties of the jobThe Clinical Support Worker will work together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others.About usAt the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)Date posted28 April 2025Pay schemeAgenda for changeBandBand 2Salaryxc2xa324,169 a year Per AnnumContractPermanentWorking patternFull-timeReference number253-0425-7128836Job locationsCorbett Hospital / Russells Hall HospitalRussells Hall HospitalDudleyDY8 4JBJob descriptionJob responsibilitiesPlease refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake Job descriptionJob responsibilitiesPlease refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertakePerson SpecificationQualifications & EducationEssential

• English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 1
• NVQ Level 2 in Health Care
• Care Certificate

Knowledge & TrainingEssential

• Ability to recognise limitations of knowledge and competence and practice within these boundaries
• Prepared to undergo further training
• Able to use and update IT systems with patient information
• An understanding of their role within the team

Desirable

• computer literate

ExperienceEssential

• Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
• Regular contact with bodily fluids when carrying out interventions and or treatments
• Frequent moderate/intense effort required for periods of time

Desirable

• Experience in a healthcare environment
• Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication & Relationship SkillsEssential

• Evidence of effective communication skills including: Verbal; Written (legible handwriting); Non-verbal; Compassion and respect
• Ability to communicate appropriately with patients, relatives and / or carers
• Ability to communicate effectively with staff / multidisciplinary team
• Positive and enthusiastic approach to work
• Courteous and polite

Person SpecificationQualifications & EducationEssential

• English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 1
• NVQ Level 2 in Health Care
• Care Certificate

Knowledge & TrainingEssential

• Ability to recognise limitations of knowledge and competence and practice within these boundaries
• Prepared to undergo further training
• Able to use and update IT systems with patient information
• An understanding of their role within the team

Desirable

• computer literate

ExperienceEssential

• Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
• Regular contact with bodily fluids when carrying out interventions and or treatments
• Frequent moderate/intense effort required for periods of time

Desirable

• Experience in a healthcare environment
• Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication & Relationship SkillsEssential

• Evidence of effective communication skills including: Verbal; Written (legible handwriting); Non-verbal; Compassion and respect
• Ability to communicate appropriately with patients, relatives and / or carers
• Ability to communicate effectively with staff / multidisciplinary team
• Positive and enthusiastic approach to work
• Courteous and polite

NHS