All aspects of personal care
Showering and bathing
Dressing and grooming
Toileting and continence care
Teeth and dentures
Taking medicines
Encouraging, reminding; assisting and giving medicines
Ordering and collecting prescriptions
Returning unwanted medicines to the pharmacy for safe disposal
Eating and drinking
Helping the Service user to plan what to eat and drink
Gentle encouragement and help to eat and drink well
Shopping, preparing and serving food and drinks
Clearing the table, washing up and keeping the kitchen area clean and tidy;
Agreeing with the Service user how to store food safely and dispose of out of date produce
Safely using aids and personal equipment in a manner that respects the dignity of Service users. For example
Standing and walking frames
Wheelchairs, manual and electric hoists
Sliding sheets and moving boards
Hearing aids and other physical aids
Housework
Washing floors, vacuuming and sweeping
Laundry and ironing, making beds and changing the linen
Dusting and general tidying
Social and physical activities or mental stimulation such as
Answering the door and greeting visitors
Answering emergency bells and the telephone
Writing cards and letters or emails
Taking a Service user out shopping, to see their friends or to other activities
Hobbies and recreations such as reading, photo albums, games, etc
Supporting a Service user through temporary and terminal illness, including
End of life care
Hospital appointments
Liaising with community health support and families
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