You will be a point of contact for customer queries when on site and manage customer expectations. You will promote a positive image of Great Places through the establishment of good working relationships with customers by being present in our neighbourhoods. You will be working as part of a dedicated mobile and flexible team to manage our customers' accommodation and ensure the general successful running of Great Places communities.
What you'll be doing
Responsibility for maintaining a high standard of cleanliness, safety and repair to our estates, blocks and schemes.
Carrying out hoovering, sweeping, mopping, cleaning of communal doors, glazed areas, lighting, high & low level dusting, litter picking outside, ensuring all areas are clean and litter free.
You will also carry out Health & Safety checks ensuring communal areas are free from combustible materials, slip and trip hazards, carrying out emergency light, fire alarm, legionella testing, reporting any issues identified to Compliance.
You will be carrying out any minor repairs or proactive maintenance in communal areas, including but not limited to; light bulbs, door handles, removal of weeds from hard standings / path areas, jet washing, painting / moss removal/touching up of walls, graffiti removal, adjusting light timers etc.
What we need from you
A full UK driving licence.
Competent with IT and confident using hand-held devices.
Able to work well both independently and as part of a team.
Strong time management skills with the ability to work to deadlines.
Previous experience in a similar Caretaker role, with confidence carrying out general maintenance tasks.
A positive, can-do attitude and a flexible approach to your working day.
Awareness of Health and Safety for yourself and others on site.
A commitment to working in partnership with others to benefit Great Places.
Willingness to work flexibly, including outside normal hours when needed to maintain service continuity.
A genuine passion for delivering excellent customer service.
What we give you in return for your hard work and commitment
Pension DC Scheme (up to 10% contribution from both colleague and Great Places)
WPA Healthcare auto enrolled at no contribution level with 1250 of savings available- option to increase & add on family members
The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
Reward & Recognition Rewards for 5 star Trust pilot review's You Count Rewards are individual reward's for going 'above & beyond' Compliance based training bonuses paid annually
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.
Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.
You can find details of our story, our vision and our values
here
.
At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they don't fill 100% of the job requirements. So, if you are unsure that your qualifications and skills are what we are looking for in this role, why not let us decide?
We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at recruitment@greatplaces.org.uk.
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