Job Description

Job Overview

Purpose of the Role

The Carrier Manager is responsible for recruiting, onboarding, and managing haulier partners to support business growth. This includes expanding the haulier pool, ensuring compliance, and maintaining performance standards through structured onboarding and review processes.

Key Responsibilities

Carrier Recruitment & Expansion

Grow the haulier pool via advertising, market research, referrals, and networking. Collaborate with Sales & Marketing to align recruitment with new business wins and tenders.

Resource & Relationship Management

Assess regional resource levels and maintain a comprehensive haulier database. Develop and manage a search engine for quick access to haulier information. Build and maintain strong relationships with haulier partners to ensure long-term collaboration and loyalty.

Onboarding & Compliance

Onboard new haulier partners in accordance with company procedures and support integration in to transport managements systems (TMS) and real time vehicle tracking systems. Ensure Haulier data is accurately maintained and updated in relevant systems. Monitor and update compliance with safety, legal and insurance requirements Conduct regular performance reviews and manage compliance with operational standards.

Cost & Efficiency

Work with operations to ensure carrier rates are competitive and aligned with business targets. Promote greener logistics by partnering with low-emission carriers and supporting sustainable transport initiatives. Identify opportunities to improve transport efficiency and reduce costs through better carrier utilisation.

Skills & Experience Required

Proficient in Microsoft Office and quick to learn transport management systems. Strong analytical and negotiation skills. In-depth understanding of operator licensing and insurance regulations. Extensive knowledge of UK transport and general haulage markets, including vehicle types. Excellent geographical knowledge of the UK. Strong communication skills, especially over the phone.
king a dedicated and reliable Mail Carrier to join our team. In this role, you will be responsible for the efficient and timely delivery of mail and packages within your designated route. The ideal candidate will possess strong organisational and communication skills, along with a commitment to providing excellent customer service. This position requires a valid driving licence and the ability to manage logistics effectively.

Responsibilities

Deliver mail and packages accurately and on time to residential and commercial addresses. Maintain an organised delivery schedule, ensuring all items are accounted for and delivered as planned. Operate a vehicle safely while adhering to all traffic regulations during deliveries. Manage logistics related to the delivery process, including route planning and inventory management. Communicate effectively with customers regarding delivery times and any issues that may arise. Utilise Microsoft Office applications such as Word, Excel, Outlook, and other IT tools for reporting and documentation purposes. Collaborate with team members to enhance service efficiency and address any operational challenges. Uphold high standards of customer service by being courteous and professional at all times.

Qualifications

Proven experience in a similar role or in logistics/supply chain management is preferred. Strong driving skills with a valid driving licence; familiarity with local routes is advantageous. Excellent organisational skills with the ability to manage multiple tasks efficiently. Proficient in Microsoft Office applications (Word, Excel, Outlook) and possess strong computer literacy. Exceptional communication skills in English, both written and verbal, with a focus on customer service excellence. Demonstrated leadership abilities; experience managing teams or projects is a plus. A proactive approach to problem-solving with strong attention to detail. Join us as a Mail Carrier where your contributions will play a vital role in connecting our community through reliable mail services!
Job Type: Full-time

Pay: From 35,000.00 per year

Benefits:

On-site parking
Work Location: In person