Case Administrator
Chester, United Kingdom
Job Description
An exciting opportunity has arisen to join a small, friendly, dynamic but growing team within Connells Group, based in Chester.
Salary 25,000 - 27,000 a year - There is also the opportunity to earn monthly commission in this role.
This is an office based role however there is a opportunity for some home working.
The role is based in the busy Recoveries Department, and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and direct debt cases.
Your key responsibilities will include:
- Dealing with new cases from inception to completion
- Responsible for your own case load
- Day-to-day knowledge of cases within the department
- Production of template and free format letters
- To drive recovery of debt income on cases
- To keep the Management team up to date with case progress
- Seek legal guidance from in-house solicitors, where needed
- A strong work ethic
- Meticulous attention to detail
- An interest in investigating cases and problem solving
- Good letter writing and communication skills
- Good listening and negotiation skills
- A confident and professional telephone manner
- The ability to think outside the box and self-learn
- Experience obtained within a Debt Recovery/Collections/Estate Agency/Legal or Senior administration role is desirable however this is not essential
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
CF00659
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Job Detail
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Job IdJD3297037
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£25000 - 27000 per year
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Employment StatusPermanent
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Job LocationChester, United Kingdom
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EducationNot mentioned