Job Description

THE JOB IS BASED AT MEWA LLP PURE OFFICES, OLDBURY

Medical Expert Witness Alliance (MEWA) LLP provides cost-effective expert witness services for all Medical, Clinical, Non-Clinical and Forensic specialities with input from established independent experts.

MEWA is a small but rapidly expanding expert witness service providing expert witness reports to solicitors, private clients and regulatory organisations throughout UK and Ireland. For further information about us, please visit our website on www.mewa.org.uk

We offer an exciting opportunity for you to join a fast-growing organisation to develop your professional experience.

We are looking to recruit a dynamic case coordinator whose role would be to manage their cases including handling referrals, liaising with experts and instructing parties, submitting quotations, proof reading and submitting expert witness reports and liaising with invoicing team.

Role Description and Key responsibilities

To manage your own caseload of cases including handling referrals, liaising with experts and instructing parties, submitting quotations, proof reading and submitting expert witness reports and invoicing. Taking referrals from solicitors, private clients and others by telephone and email. Contacting experts to explain case details and establish timescales Providing quotes, timescales and CVs of experts to solicitors Liaising with instructing parties throughout the duration of the cases Preparing instructions based on documents received from the instructing party and sending these to experts Arranging appointments and prison visits To manage and update the case management database To ensure timely submission of reports by liaising with experts To raise the profile of MEWA at all opportunities To work along with other case coordinators and cover them during lunch breaks, annual leave, sick leave etc. as and when required To be able to deal with highly sensitive and confidential information Any other appropriate and reasonable tasks in relation to the employment as agreed with your line manager. This list is not exhaustive, and we reserve the right to amend this as per the needs of the service/ organisation

Essential Criteria

Proven experience of Case Management Experience (in legal field desirable). Proven experience of working in an office based administrative role Experience of using case management systems Experience of working with a wide range of audience including professionals, public etc. Experience of Customer Services desirable Educated to A level or equivalent Knowledge of data confidentiality Proficient in use of Microsoft office including Word, Excel and database management. Excellent communication skills, both verbal and written, with the ability to develop good working relationships with solicitors and other members of team. Ability to work under pressure and to tight deadlines Excellent time management skills, organisational skills and ability to prioritise workload Good record keeping and excellent team working skills Attention to detail and ability to learn Full on job training will be provided

Terms and Conditions

Salary - 25000 pa plus performance-based monthly bonus Job hours: 37.5 hours over a 5-day week. The working hours would be 9:00-17:00 Permanent role, subject to 6 months' probation period

Location

- All posts will be located at the Oldbury offices.B69 4BY. The office is conveniently located within 2 mins walk from the Sandwell and Dudley train station. There is ample parking space and office space is fully secured.

To apply for this post, please provide the following documents via indeed asap.

CV outlining your relevant experience.

Supporting Information to identify how you meet the essential and desirable criteria for this post

Interview Date- ASAP TBC at Oldbury Office

Start date- ASAP

Please note that all applications resulting in offers of employment are conditional upon satisfactory pre-employment checks which include, but are not limited to, satisfactory references, proof of qualifications and our satisfaction that applicants have any unspent criminal convictions (disclosures are subject to the Rehabilitation of Offenders Act 1974).

We encourage you to apply as soon as possible as we reserve the right to close the applications earlier depending upon the volume of applications we receive.

If you haven't heard from us within 3 weeks of the application, please assume that you have been unsuccessful on this occasion.

NO AGENCIES PLEASE

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Bereavement leave Free parking Health & wellbeing programme On-site parking Store discount
Ability to commute/relocate:

Birmingham: reliably commute or plan to relocate before starting work (required)
Work Location: In person