Job Description

Are you highly organised with a keen eye for detail and looking to start or grow your career in the mortgage industry?



Do you enjoy supporting others, managing multiple tasks, and keeping everything running smoothly behind the scenes?

If this sounds like you, apply today and take the next step in your career with West One.

To maintain and manage the pipeline of 2nd charge cases and to provide administrative support to the underwriters across our mortgage lending division.

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Key Accountabilities

Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases. Monitor and manage upcoming expiration of documents and offers Update all relevant systems to maintain management information Ensure that all mortgage conditions are satisfied prior to cases completing Work closely with the underwriting team to effectively manage the post offer caseload Provide daily/weekly/monthly completion forecasts to line manager Underwriting cross skill to provide cover when required Create a digital application file and ensure all necessary documentation is collected, scanned, and stored correctly. Instructing Solicitors to act on behalf of West One in the transaction. As experience increases, the trainee underwriter's cases will need to be QA checked by another member of the team. A point of contact for incoming calls to the team's main group telephone number. Return any original documents to clients
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Skills & Competencies

Ability to perform under pressure and meet deadlines Strong organisational skills Good verbal & written communication skills Excellent attention to detail Time management Competent user of Microsoft office software Positive attitude to develop and expand knowledge
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Knowledge & Qualifications

Experience within an administrative role Previous experience of managing a caseload in a fast-paced environment Industry relevant qualifications are beneficial but not a requirement GCSE English & Maths
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Personal Attributes

Self- motivated Excellent communication skills Resilient and flexible Team Player

Why Join Us?

At West One, we're growing quickly and looking for talented people to join our journey. You'll receive the training, tools, and support you need to succeed, with clear career development opportunities.


Alongside this, we offer a competitive benefits package, including private medical healthcare and paid volunteer days.

If you're ready to take the next step in your career and make an impact in specialised property finance, apply today and grow with us!