Case Manager

Warrington, ENG, GB, United Kingdom

Job Description

Debt Case Manager



Warrington, WA1 1GG

Starting Salary -25,806 per year

Full-time or Part-time | Permanent

Are you an organised, customer-focused professional with strong negotiation skills? We're looking for a

Debt Case Manager

to join our team in Warrington. This is a fantastic opportunity to build your career with structured training, salary reviews, and real progression opportunities.

What you'll do:



Manage customer cases

from start to finish, including pre- and post-litigation processes.

Negotiate repayment terms

while maintaining a professional, empathetic approach.

Draft letters and emails

to keep customers updated throughout the process.

Ensure compliance

with legal and company policies at every stage.

Collaborate

with internal teams to ensure smooth case progression.

What we're looking for:



Excellent

communication and negotiation skills

. Experience in

debt collection, customer service, or case management

. Strong

attention to detail

when handling sensitive information. Confident using

Microsoft Office and case management systems

. Ability to work both

independently and in a team

.

What's in it for you:



Salary progression:

25,806 starting salary, rising to 26,928 after 6 months (subject to targets), with further reviews for future achievements.

Work-life balance:

After training, you can work from home on Fridays.

Structured hours:

37.5 per week | Fridays 08:00-16:30 and one in three Wednesdays 09:30-18:00.

Career development:

Ongoing training and clear progression pathways.

Great benefits:

Access to a Medicash cash-back scheme, 28 days holiday (including Bank Holidays), and pension contributions.
If you're a proactive problem-solver with a customer-first mindset, we'd love to hear from you!

Apply now and take the next step in your career.

Job Types: Full-time, Permanent

Pay: From 25,806.00 per year

Application question(s):

Do you have any CCJ/ Credit Check issues?
Work Location: In person

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Job Detail

  • Job Id
    JD3773725
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Warrington, ENG, GB, United Kingdom
  • Education
    Not mentioned