Job Description

Ref Number

B03-02745

Professional Expertise

Administration and Business Support

Department

UCL SLASH (B03)

Location

London

Working Pattern

Full time

Salary

36,433-41,833

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

No

Closing Date

03-Nov-2025

About us

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UCL is one of the world's leading multidisciplinary universities, committed to advancing knowledge and addressing global challenges. The Faculty of Social and Historical Sciences (SHS) is home to eight departments where innovative research and teaching thrive. With over 6,000 students and 1,000 staff, SHS is a diverse and intellectually rich environment. This role sits within the newly established Education Administration and Student Experience (EASE) team, which is central to our mission of delivering a consistent, inclusive, and student-centred support service across the faculty.

About the role

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As a Casework Administrator, you will support the faculty's student casework processes, including extenuating circumstances, academic misconduct, and attendance monitoring. You will ensure timely and accurate responses to queries, maintain casework records, and support compliance with institutional and regulatory requirements, contributing to a fair and supportive academic environment. This role is a fixed term maternity cover from 1st December 2025 to 1st May 2026

About you

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You will have experience in administrative roles, ideally involving casework or student support. You'll be highly organised, detail-oriented, and confident using digital systems. Strong communication skills and the ability to work sensitively with confidential information are essential, as is a commitment to excellent service delivery. Further Details A job description and person specification can be accessed at the bottom of this page. To apply for the vacancy please click on the 'Apply Now' button below. If you have any queries regarding the vacancy or the application process, please contact shs.operations@ucl.ac.uk

What we offer

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As well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days) Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/