Job Description

32,061 - 35,412 per year. Housing Options have an exciting opportunity to join the Casework Team as a Youth Homelessness Caseworker, responsible for providing housing advice and assistance to households aged 18-24 presenting as homeless, or at risk of homelessness.

Post title:

Caseworker - Youth Homeless

Post number:

PL.0286-V1

Salary:

32,061 - 35,412 per year

Job description:

Caseworker - Youth Homeless (PL.0286-V1) Job description

(

PDF,

298 KB

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Directorate/department:

Social Services

Apply online now for post PL.0286-V1

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Closing date:

11.45pm, 5 November 2025

Further information

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The Casework Team is based within Housing Options and is responsible for providing housing advice and assistance to clients who present as homeless or at risk of homelessness.


A typical day working in our team will involve managing a caseload, using a person-centred approach to undertake detailed housing assessments, taking actions to prevent homelessness and making statutory homeless determinations.


Working as a Youth Homelessness Caseworker, you will be supporting clients aged 18-24 to find solutions for their housing issues and will do this by providing housing and financial advice and support, liaising with family members and landlords and developing personalised housing plans for customers with a firm focus on the prevention of homelessness. For those whose homelessness cannot be prevented, you will work to find suitable accommodation to enable move-on from temporary accommodation as quickly as possible.


You'll need to be highly organised, empathetic, and comfortable adapting to change in a fast-paced environment. Strong partnership working skills are essential, as this role involves close collaboration with Social Services colleagues delivering the Bays+ service for young people. You'll also represent Housing Options on the Supported Accommodation Pathway panel, helping to coordinate placements for young people in need of supported housing.


For an informal chat about the role please email Sara Evans, Casework Team Leader,

sara.evans@swansea.gov.uk

Safeguarding

Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors. Further details can be found at https://www.swansea.gov.uk/corporatesafeguarding

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