Job Description

Job Overview

The main responsibilities will be cash allocations in a high volume fast paced environment. Posting cash and allocating it quickly and efficiently with accuracy. Investigating anomalies and dealing with customer and client queries.

Key Duties and Responsibilities

Allocation of customer payments, ensuring accurate matching to the customer accounts. Liaise with the credit control teams on any issues with cash allocation. Resolution of customer payment queries. Chase Remittances for unallocated payments. Inputting customer refunds into the system and matching accurately. Uploading customer credit card payments into the system and allocating. Journals for miss posting of cash across ledgers and currency transfers. Issue daily allocation reports and weekly unallocated cash sheets.

Knowledge/Skills Required

Essential

2+ years experience in a similar role Attention to detail. Proficiency in entering data accurately and efficiently. Ability to communicate effectively with vendors and colleagues. Strong and confident computer skills with good experience of working with Word and Excel. Proven ability to work well in a team
Desirable

AAT Qualification

Life Working at Mi Hub

Our people are at the heart of our business. At Mi Hub, we know how hard our people work to achieve our business goals and keep our customers at the heart of our work.

Mi Time Policy (after training is complete)- minimum 3 days in the office, finish early on a Friday rota basis (3pm!) and flexi your time and building up an extra half days annual leave per month. Also, grab a free tea and coffees whenever you are in the office! Annual leave - 25 days holiday plus Bank Holidays increasing to 27 days plus bank holidays when you get to 5 years' service. If this isn't enough, we provide the ability once a year for employee to buy extra annual leave - this is pro rated for part time employees. 3x death in service life insurance scheme should the worst happen in your employment with us. Celebrating Service, we offer long service awards to celebrate continued employment. EAP covering support for mental health and well-being. Employee Engagement (survey or Mi Forum) - We care for your opinions. Social calendar driven by our desire to raise funds for local and national charities, supporting a number each year. We take huge pride in our ESG policy which includes our impact on the environment and ensuring our company is 'a great place to work'.
Mi Hub is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Mi Hub will keep your details for 13 months in accordance with our privacy policy, in case any other roles crop up that we think you'd be suitable for. If you'd like us to remove your details at any point, please contact the recruitment team on recruitment @mi-hub.co.uk

Job Types: Full-time, Permanent

Pay: 26,074.13 per year

Benefits:

Enhanced maternity leave Enhanced paternity leave Flexitime Free parking On-site parking Paid volunteer time Referral programme Sick pay Work from home
Application question(s):

Can you reliably commute to the office location (Castle Donington) at least 3 days per week?
Experience:

Cash Allocation: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Derby DE74 2UG