Job Description

Closing date: Monday 2 June 2025
Salary: 12.21 per hour plus holiday pay
Contract type: Casual / Working hours: Flexible
Location:
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Lackford Lakes Nature Reserve & Visitor Centre

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Lackford Lakes, Bury St Edmunds , Suffolk, IP28 6HX
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We have an opportunity for a Cafe Assistant to join us at our visitor centre at Lackford Lakes near Bury St Edmunds on a casual worker basis.
Since being founded in 1961, Suffolk Wildlife Trust has led the way in conservation across Suffolk, protecting some of the county's most important wildlife areas. As a grassroots organisation, we're passionate about 'Bringing nature back' by inspiring and empowering local communities to care for and act on behalf of nature, while managing our 50 nature reserves and advocating for wildlife.



As the Cafe Assistant, the post holder will deliver excellent customer care and high standards of service in the preparation and presentation of food and beverages, ensuring Lackford Lakes Visitor Centre is presented positively to visitors. The Cafe Assistant will play a key role in enhancing the visitor experience, supporting the cafe's commercial success, and promoting Suffolk Wildlife Trust's mission and strategic goals.



The post holder will as part of the Lackford team promote a welcoming atmosphere for visitors, actively encouraging them to support or become a Member of Suffolk Wildlife Trust, discover our activities and the wider reserve or get involved in volunteering across our many opportunities available.



View of lackford



Jesse Walker



Jesse Walker





Lackford Lakes centre



Lackford Lakes visitor centre by John Ferguson



Kingfisher



It is essential that the successful application has strong IT, interpersonal, communication and customer service skills, and confident preparing and serving food, maintaining cleaning procedures and works well with others. Prior experience in similar roles, familiarity with stock control processes, and proficiency in EPOS till systems are desirable, as are barista skills and experience making specialty coffee beverages.



Lackford Lakes Visitor Centre



The role is on a casual worker basis based at Lackford Lakes near Bury St Edmunds. Available hours offered will be during the visitor centre hours (Monday to Sunday 9:00am to 5:00pm) covering weekends, bank holidays and school holidays.



Under a casual worker agreement there are no set hours of work. The rate of pay for hours worked will be 12.21 per hour plus holiday pay.



To apply for this opportunity, please submit an application via our website by 9:00am on Monday 02 June 2025. The application process will include uploading a CV and cover letter. The interviews are planned for Friday 13 June 2025 at Lackford Lakes Centre. Please indicate on the application your availability for interview.

Supporting Documents

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Recruitment Pack Role Description Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of "A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help".



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