Job Description

Package:
Permanent contract - 25 days annual leave per annum, rising to 30 days per annum after 5 years' service
:
About Us
North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.
The Role
We are seeking a dedicated and experienced Facilities Assistant to join our FM Team. The Campus Facilities Team are responsible for supporting the safe, clean, and efficient operation of the building.
In this role, you will carry out minor repairs, set up and dismantle rooms for bookings, move furniture & equipment, assist staff, teachers, or community users.
Key Responsibilities:
Working as part of a team, your hours will be worked on a shift basis and will include evenings and weekends.
Key responsibilities of the position would include the following activities:

• Answering radio calls and responding to emails from Campus staff relating to daily issues such as building faults, waste removal, room set ups.

• First line maintenance to include activities such as lamp replacements, unblocking toilets, putting up noticeboards and assembling furniture.

• Reporting of building faults via our Facilities Helpdesk and following up on tasks logged to ensure works have been completed in a timely manner.

• Carry out site safety checks and undertake porterage duties.

• Basic outdoor upkeep (litter picking, gritting paths).

• Replenish supplies (soap, paper towels, toilet paper).

• Support FM Team with ensuring compliance with Health & Safety Regs.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.
Work Style
At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories.
However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.
This role falls into the category of Fixed Worker which means you can expect to work in the following way:

• 4+ days in the office.

• Spends most or all of their time in the office, due to nature of the work but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.

• The office remains a shared space with cultural encouragement for clear desk policies.

About You
We are looking for an individual who is passionate about customer service, and who possesses the following skills and experience:
Essential Criteria:
Work related experience: Experience of working in a similar environment or directly within schools or community buildings. Experience in building maintenance or DIY would be desirable but not essential.
Personal skills: Must have excellent people skills and be able to work in a team or independently as needed. Able to interface with a range of personnel from community at various levels including children, adults and professionals.
Special working conditions: Valid driving licence and own transport, or be able to provide alternative, suitable method of travel. Must be prepared to work evenings and weekends.
Other: Satisfactory enhanced DBS disclosure certificate (relevant applications and checks will be carried out before any job offer is confirmed).
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.
We Offer:

• Competitive salary and benefits.

• Flexible working arrangements.

• Local Government Pension.

• Opportunities for professional development.

• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.

• Opportunity to purchase up to an additional 10 days annual leave each year.

• Dedicated in house Wellbeing Team.

• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our .
How To Apply
If you share our and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.
Contact Information
For further information about the role, please contact John Cunningham, Facility Services Manager, at john.cunningham@n-somerset.gov.uk or 07824 085778 or Harry Gaulton, Facilities Team Leader, at or 07385430531.
Important Information
As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.
Interview Date: Friday 20 March 2026.
Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.
Equal Opportunities
At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.
We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Skills Required