to join our Front of House Team in readiness for our busy and exciting upcoming summer season at Brooklands Museum and beyond! Our Museum Assistants work flexibly across the Museum throughout the year and can support with a wide range of activities. Although much of your day will be spent on front of house activities within our Admissions area, you may also have the opportunity to help with a variety of behind-the-scenes tasks. You are the face of the museum for our visitors and will be the first and maybe the last Team of people our visitors will see! Your interactions with our visitors can really make someone's visit special. With knowledge and enthusiasm, you will help visitors to find their way around our collections, share stories and facts about the Museum to help every visitor understand 'it happened here at Brooklands' and help us deliver 'an incredible day out' every day.
As part of the Front of House Team, you will report to our Admissions & Retail Manager and the Assistant Retail & Admissions Manager and play your part to ensure that the Museum consistently provides a high-quality experience to all. During busy event days, your role becomes even more dynamic. You may be stationed at various locations across the site to assist with a range of tasks, such as managing the entry of exhibit vehicles, selling admission tickets from different points, and helping maintain smooth visitor flow throughout the venue.
We are looking to build a strong Team of staff who are available to help support throughout the year on a casual basis. This is a flexible position where the hours of work are not fixed and can vary based on staffing needs. This role will often involve work on an "as-needed" basis, and will not be guaranteed work every week or day, however a rota will be provided to you well in advance so you are fully aware of your shifts and hours.
How to apply
Please apply via our recruitment website where you will find the full job description and further information about working at Brooklands Museum. You will be asked to submit your CV and a covering letter detailing how your experience could help us in this role and how you meet the requirements of our person specification. Please keep your covering letter to no more than two sides of A4.
The hiring manager will review all applications as they come in and we will be in touch with successful candidates to arrange an interview after the
closing date of the 12th June 2025
.
We will be looking to hold group interviews for this role on either the 17th, 18th or 19th June 2025
so if you wish to apply then please make sure to keep these dates free.
Please note: if we receive a high volume of quality applicants, we may close this vacancy earlier so please don't wait to apply!
Benefits
We offer a number of benefits to suit your lifestyle and include:
Flexible working to help you manage your home and working life
Free Onsite parking
Free access to all that Brooklands Museum has to offer
Working at Brooklands Museum
Brooklands Museum is a fast paced, unique and fun place to work, you'll need to be able to keep a number of plates spinning every day but that just what makes Brooklands the special place it is. We are proud to have been a finalist for Surrey Employer of the Year in 2021, finalist for Large Visitor Attraction of the Year in the Beautiful South Awards 2022 and proud winner of Learning Programme of the Year in 2023.
In line with our charitable purpose, we are active in ensuring that Brooklands is inclusive, so that everyone can feel welcome at, and benefit from, Brooklands Museum, including as visitors, staff, trustees, volunteers, members, partners, freelancers, contractors, participants, schools, and anyone else who wishes to visit or be involved with the Museum.
We have invested in our organisational culture over recent years and encourage everyone to be their true self at the Museum. The team have committed to ensuring we all feel involved, supported, and appreciated, by working as one team, communicating thoughtfully, being proactive and showing we care.
We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you.
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