Job Description

Job Ref:

MAY1122

Branch:

The Connaught

Location:

The Connaught, London (West)

Salary/Benefits:

Competitive Salary

Contract type:

Casual

Hours:

Part Time

Hours per week:

0

Posted date:

25/06/2025

Closing date:

08/08/2025

We are looking for a talented and passionate Casual Spa Receptionist to join the award-winning 5-Star Deluxe Connaught Hotel.



To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role:

As a Spa Receptionist you will play a key role in the experienece and welcoming of our guests.Every detail you deliver becomes a memory our guests carry with them.



Working alongside a team that values warmth, anticipation, and craftsmanship, you will also embody Maybourne's commitment to putting people at our heart, staying two steps ahead, and making the magic happen.

Responsibilities:

Oversee and manage all bookings ensuring these are effectively managed. Promote and recommend retail products to guests based on individual needs and treatments undertaken. Provide an efficient and consistently high standard of cleanliness in the Spa and become familiar with the Guest Journey in order to complete the sequence of service in prompt, efficient and systematic manner, paying attention to LQA and Forbes standards.

Who You Are:

Someone who naturally embodies elegance, warmth, and quiet confidence. Previous Spa receptionist experience in luxury hospitality. A calm, composed presence with an eye for thoughtful detail. A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne:

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health Wellbeing:

Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes Option to purchase up to five additional days of annual leave per year. Monthly access to subsidised massage and podiatry treatments A programme of wellbeing initiatives, from mental health support to physical activity 24-hour confidential assistance helpline On- and off-site Occupational Health support Life assurance through our Death in Service scheme Eye care support, including vouchers and contributions towards glasses
Flu vaccination vouchers
Cycle to Work Scheme

Recognition Growth:

An extra paid day's leave to celebrate your birthday Instant recognition and award programme, celebrating extraordinary contributions Dedicated in-house training and development to support your personal and professional growth Monthly colleague awards with generous prizes Opportunities for internal progression and cross-property moves 'Introduce a Star' referral scheme - with rewards of up to 1,500
Long service celebrations to honour your continued dedication

Financial Care:

A highly competitive salary package Increased holiday entitlement after 3 and 5 years of service Family-first policies, including enhanced maternity and paternity pay Season ticket travel loans A generous pension scheme
Smart Tech Benefit - Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember:

Exceptional colleague rates of 50 per night across Maybourne properties for you and your family A hosted 'Guest Experience Stay' -- immerse yourself in the full Maybourne experience
50% off food and beverage across our restaurants and bars
Invitations to a year-round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations Thoughtful gifts to mark weddings, new arrivals, and retirements



* Selected benefits are subject to terms and conditions.