Job Description

Salary: 23,300 - 27,650
Location: Cambridge
Country: UK
Business Unit: Operations
Vacancy Type: Permanent
Closing Date: 24 August 2025

Meet the recruiter

----------------------


Ian Brooks


ian.brooks@cambridge.org

Contract:

Full-time; 35 hours per week

Salary:

23,300 - 27,650

Location:

Cambridge; UK

We are seeking a motivated Catering Administrator to join our dynamic team and play a pivotal role in ensuring the smooth operations of our catering department.

Are you an enthusiastic and detail-oriented professional with a passion for delivering exceptional administrative support in the catering industry?



We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

Working to provide support for the Catering Management team, taking on tasks and providing front line customer service in the administration side of the catering department. This role requires to be in the office 5 days a week (Monday to Friday), shift hours will be between 8am and 4pm.



To carry out administrative and supportive tasks to ensure there is a full workflow within the catering department in all aspects.


Provide first contact for those requesting hospitality via the hospitality inbox, allocating follow up emails to members of management and communicating with customers. Adding requests, where possible, into the hospitality diary relevant to site, making sure all the information is clear and correct. Checking for additional changes and updating systems and communicate with relevant teams. Creating daily menu posters, hospitality menus and hospitality cards as needed and delivered to the relevant areas and other administrative tasks. Filling out the hospitality finance form, using Systopia software systems to gather the data required. Making sure this is ready to be sent in a timely manner. Running daily reports of sales, Hospitality usage to update data sheets. Supporting the Catering Manager with sales reports, finance sheet, catering temps' records and invoices processes on various systems. Work on the Catering floor, using the till and supporting the catering department as and when business demands required. Following Food Hygiene practices and wearing the appropriate uniform for floor working. Supporting the Catering Manager in managing, maintaining, and updating the Catering Connect page to ensure all relevant information is accurate and up to date. Supporting the Catering Manager in raising POs on SAP and monitoring invoices.

About you

You will have proven experience in administrative tasks, including sales order processing and be familiar with catering and hospitality practices.



You will exhibit positivity and a willingness to go the extra mile to achieve excellent results, embrace change and display a proactive approach to learning new skills.



You will have the ability to work both independently and as part of a team, fostering a collaborative and supportive work environment.



Please review the for a full insight into requirements for this role.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:


Group personal pension scheme Discretionary annual bonus Life assurance up to 4 x annual salary Private medical and Permanent Health Insurance Green travel schemes 28 days annual leave plus bank holidays

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being

Sunday 24

th

August 2025

and interviews are scheduled to take place the week commencing 8th September 2025.



Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.


Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.


We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.