Job Description

Contract: Healthcare

Location: Worcester, WR5 1DD

Hours of work: 35

Working Pattern: Wednesday to Sunday (split shifts): 10am - 2pm / 4pm - 7pm

Contract Type: Permanent

Hourly Rate: 12.21

Are you friendly, approachable, and passionate about great food and service? Do you thrive in a fast-paced, customer-focused environment?


As a Catering Assistant with ISS UK, you will be an ambassador for both ISS and our clients, supporting the smooth running of daily catering operations and helping to deliver an exceptional dining experience for all.


Your role will include assisting with food preparation and service, maintaining high standards of cleanliness and hygiene, and ensuring that all areas are well presented and stocked.


You'll work closely with your team to provide a warm and welcoming atmosphere, ensuring every customer enjoys efficient, friendly, and high-quality service.

The Role

Create a positive dining experience for customers and colleagues, delivering exceptional service at all times Act as a friendly and knowledgeable point of contact, engaging with customers' queries about the menu, catering services, and facilities Develop a strong understanding of the food and beverage offerings, promoting daily menus, special dishes, and available services Build strong relationships with customers and colleagues, fostering a welcoming and team-oriented atmosphere Look for opportunities to improve the catering service, food presentation, and overall customer experience, sharing your ideas with the team Bring enthusiasm and positivity to your role, representing the business with pride and sharing your knowledge of the catering facilities and workplace culture

About You

Excellent customer service skills with a passion for delivering outstanding experiences A friendly, approachable, and professional manner with the ability to engage confidently with customers and colleagues Strong teamwork skills combined with the ability to work independently when required A proactive and supportive attitude, always willing to assist others and contribute to a positive team environment Experience using relevant systems and technology (e.g., Microsoft Office)

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.


We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


To find out more about what we do - https://www.uk.issworld.com/


Work Location: In person