Job Description

CCTV Officer

Permanent

Location:

London

Hours:

4 on, 4 off -

Pay:

13.85 per hour

Join Our Team as a CCTV Officer!

This role will be responsible for delivering the command-and-control function using control room systems, processes and procedures at the site based control room. To provide a proactive and effective security over watch of the buildings and public realm. To assist the security team in and around the building watching the perimeter of the Estate. Primary function is to detect, deny, deter, delay, and report all suspicious behaviour and activity to mitigate criminal damage, crime, risk, and poor behaviour

About the Role:

As a CCTV Officer, you will be responsible for:


Manage contractor movement and be aware of work permits including lone worker supervision Produce daily security reports as directed, always keep notes and relay messages clearly. Communicate and co-ordinate through chain of command both upwards and downwards Maintain a secure and comprehensive contacts list for all departmental personnel Manage, mitigate and when required investigate all incidents including gathering electronic evidence Produce all operational documentation in an accurate and compliant format. Transmit all documents and Information in a timely secure manner using the cascade process, incident reports submitted within 2 hours

Why Join Us?

Annual leave

entitlement of 5.8 weeks

Lifestyle Benefits

- Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.

Learning & Development

- we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.

Health and Wellbeing

- Life assurance scheme, access to mental health support specialists Access to

an Online GP

for you and your dependents.

Financial

support

Discounts

on hundreds of retail sites

What we are looking for:

Demonstrable and proven experience of working in a control room environment Satisfactorily always meet and exceed the required standards. Be trained at all building control rooms to ensure best practice and resilience is maintained Deal with visitors to the security control room providing them with a personal service and guidance Excellent customer engagement skills with excellent verbal and written communication skills Experience with security surveillance and access control systems SIA - CCTV licence

Interested? Apply now and secure your future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications


Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.


Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.