Job Description

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: CDO Program Management Coordinator
Customer: DHL Supply Chain
Grade: RCS L
Contract Type: Full-time, Permanent

Location: Bonn, Germany ***Please note you must be highly proficient in both written and verbal communications in both English and German Language in order to be suitable for this role***

Closing date: 31st August 2023

Are you a motivated, organized person seeking an exciting and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a committed team that works together to create a relevant, important difference in the lives of our customers and employees? If you\'re looking for change, and you\'re ready to make changes\xe2\x80\xa6 we\'re looking for you.

The DHL Supply Chain (DSC) Global Chief Development Office (CDO) is one of the organizational pillars of the DHL Supply Chain Division, whose focus is to accelerate the growth of our business. The Global CDO Organization provides amazing customer experiences and accelerates sustainable net growth \xe2\x80\x93 both in partnership with, and for our regions. To do this, we focus on delivering innovative, value-add solutions and best-in-class, customer-centric experiences across the customer lifecycle that provide our customers a competitive advantage and help us capture more of the value we deliver while further evolving Supply Chain as a growth engine within the Group. If this sounds like a team you\'d like to join\xe2\x80\xa6 keep reading.

We make promises to our customers, and we\'ll make promises to you too.

The key responsibilities in this role include:

• Planning & delivery of select CDO forums (e.g., town halls, BRMs, etc.) including, but not limited to content creation, preparation, coordination, rehearsals, and facilitation

• Analyze business processes, identify alternative solutions, assess feasibility, and recommend new/ alternate approaches
• Lead select smaller and less complex CDO programs and projects (e.g., CDO conference, employee onboarding, etc.)
• Support select CDO Program Managers and related, more complex CDO programs as requested (e.g., Provider of Choice CEO Award Management, MS Teams, SharePoint, Viva Engage and other CDO channel management)
• Create and/or facilitate standard operating editing, approval and posting procedures for consistent and professional CDO-related team communications (e.g., new associate announcements, etc.) across CDO-managed channels
• Collect, assemble, and present structured analysis of global, regional & functional requirements and propose solutions which aim to meet the needs
• Contribute to development of program management strategy for CDO projects, initiatives, and communities
• Plan and ensure delivery of measures as per required quality standard, on time and on budget
• Lead prioritization of actions & workstreams, review program management, monitor progress and status and present in various CDO managed forums
• Execute ongoing reporting and ensure identification of risks and implementation of mitigation actions and resolutions in a timely manner
• Periodically re-evaluate and adjust goals, ensure alignment with concurrent projects and support implementation of results
• Mailings, expense processing, organizational chart maintenance, distribution list management and other administrative tasks in support of Global Strategy & Programs and broader Global CDO Organization
• Administer effective governance structures to support internal project, event & initiative implementation
• Support other programs and program managers, as needed

You won\'t find another job like the one you\'ll find with DHL Supply Chain.

What are we looking for from you?

Essential

• Superior communication skills, (written and verbal) - ability to comfortably and succinctly present to a diverse set of senior leadership team members
• Highly proficient in both written and verbal communications in both English and German Language
• PowerPoint & MS Teams & SharePoint skills required
• Proven experience supporting Program OR Project Management
• Strong organizational skills
• Ability to multitask and manage multiple programs
• Bachelor\'s degree in Business Administration, or related field

Beneficial

• Proven working experience in a large, matrixed organization, leading senior cross-functional stakeholders including sales, marketing, sectors, products, sales operations, operations, finance, and Human Resources
• Professional project management certification (e.g. PMI, PMP)
• Experience within supply chain
• Experience in sales, marketing and/or product development
• Experience in consultancy

What you\'ll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organization.

DHL