Job Description

Job Summary:

You will report to the Central Team Director for the Group. The role Central Office Team Administrator will assist the Accounts and Sales Team in the day to day running of the Sales and Events and Accounts department for the Cameron Hotel Collection. You will be based mainly at the Central Office location in Mildenhall but may be required to work at Hotels also. Mileage will be paid for journeys between hotels during the day if required.

Competencies required (not limited to)

Rezlynx Advanced Conference and Banqueting Software (preferred but not essential) Sage 50 Accounts F&B and Banqueting back-office experience. Good Knowledge of Microsoft Word, Excel, and PowerPoint. Excellent administration skills. Exemplary customer communication skills. Driving license, as may be required to travel to other properties.
Role overview (not limited to)

Assist the Reservations team in daily emails, bookings, and check lists Diary Management - through CRM Assist with daily arrivals, departures and events invoices. Answer the telephone and route any calls to hotels. Assist with telephone enquiries Assist with Accounts emails, filing of invoices, statements and other accounts queries Daily payment checks for future reservations and assist the reservations and accounts teams in retrieving these. Assist with Social Media Account enquiries. General Administration including replying to emails, post etc... Assist with chasing payments for forthcoming events Assist with Invoice copies / statements required for customers.
Must be willing to work hours between 8am and 6pm on a rotating rota. 6 - 10 hours per day 5 days a week. 40 hours per week. Must be willing to work 1 Sunday every 5 weeks (4 hours)

Job Type: Full-time

Pay: 26,070.00-26,508.00 per year

Benefits:

Company pension Employee discount Store discount
Work Location: In person