Job Description

JOB DESCRIPTION

JOB TITLE:

Central Services Administrator

DEPARTMENT:

Wolves

Foundation

REPORTS TO:

Head of HR & Governance

DIRECT REPORTS:

None

LOCATION: Molineux Stadium and working across the City of Wolverhampton

HOURS PER WEEK:

37.5 hours per week

WORKING ARRANGEMENT: Your working pattern will predominately be core office hours which

are Monday - Friday, 9:00am - 5:30pm, however, flexibility to work

evenings and weekends will be necessary and directed by your line

manager.

DATE:

September 2025

Wolves Foundation plays a pivotal role in the city of Wolverhampton, serving as a trusted and


influential force for positive change. Through a dedicated team of skilled staff and volunteers, the


Foundation leverages the strong local connection to Wolves to motivate, educate, and inspire


individuals and communities to improve their lives.




As it embarks on its 2030 strategy, the charity works collaboratively with key local partners--including


the local authority, police, health services, and education providers--to identify and address societal


challenges and health inequalities. Using data and insight, it delivers evidence-based interventions


through a wide range of projects aligned with its four strategic priorities;





Economic Prosperity and Employment


Community Safety


Health and Wellbeing


Stronger Together





Community engagement is central to the Foundation's mission, with a commitment to removing


barriers to participation regardless of age, gender, race, religion, sexual orientation, or disability. Its


work spans 225 delivery sites across the city, engaging tens of thousands of participants from as young


as one month to over 100 years old.




All employees are expected to embody the Foundation's core values and ethos, ensuring excellence


in delivery. Professionalism and adherence to contractual, operational, and policy standards are


essential to maintaining the integrity and impact of the Foundation's work.

Wolves Values - what we stand for:

Progressive - Ambitious. Creative. Innovative.


Determined - Ownership. Decisiveness. Consistent.


Bright - Inspiring. Engaging. Intelligent.





Unity - Connected. Family. Togetherness.


Humble - Considered. Considerate. Respectful.

Job purpose

To support the central team within Wolves Foundation with daily administration and office duties.


This will include taking phone calls, answering, and monitoring emails, inventory and stock


supervision, notetaking meetings and other general office administration duties to meet organisation


needs.

Key responsibilities

To have a clear understanding of the Wolves Foundation core values and objectives.


To offer administration support across the Foundation and central services.


To administer, create, modify, and review documents using IT packages such as Word and


Excel.


To support within the distribution and record keeping of petty cash, vouchers and other low-

level finance administration.


To manage, organise, and update relevant data using data management and impact


measuring systems.


Answering phone calls and dealing with general enquiries in a professional manner.


To take bookings for parties, activities, and projects.


To perform general administration duties such as photocopying, email, faxing, filing and


mail.


To keep an inventory of office furniture, equipment and supplies and place orders when


necessary


To assist the Head of Foundation and other central team members with diary arrangements,


meeting facilitations and general administrative tasks.


Communicating and providing information by relevant methods internally and externally to


assist and enable organisational operations and effective service.


Implementing actions according to administrative policies and procedures.


Arrange and participate in meetings, conferences, and project team activities.


To take effective and comprehensive minutes within meetings.


To carry out any other reasonable duties as requested by the Head of Foundation and your


line manager.


Ensure a positive commitment towards equality and diversity by treating others fairly and not


committing any form of direct or indirect discrimination, victimisation, or harassment of any


description and to promote positive working relations amongst employees and customers.


The ensure positive commitment to sustainability and social action projects and targets in line


with the Foundation's One Pack One Planet action plan.

Safeguarding responsibilities

To work alongside the Designated Safeguarding Lead (DSL) and HR Manager to ensure


safeguarding standards are met and maintained.


Keep own CPD, knowledge and skills up to date in relation to our area of delivery and


management.


Responsible for structuring adequate quality assurance for their department.







This role involves working with children and/or adults at risk in a Regulated Activity (or in close


proximity to children and/or adults at risk). This means that the post-holder is required to apply all


relevant policies and uphold the Club's commitment to safeguarding children and adults at risk.

General responsibilities

Compliance with Wolverhampton Wanderers Foundation Policies.


Compliance with Wolverhampton Wanderers Foundation health & safety procedures.


Compliance with Wolverhampton Wanderers Foundation safeguarding policies.


Champion the club and Foundation values at all times.


To maintain professional conduct at all times.


To undertake other duties as may be reasonably expected.

Contractual Information

Due to the nature of your role, there will be an occasional requirement to work evenings


and/or weekends which will be directed by your line manager.

Key relationships

Wolves Foundation Senior Management Team.


Foundation Management Team.


HR Manager.


Local stakeholders/partners.


Premier League Charitable Fund.

Person Specification

Job Title: Central Services Administrator

Knowledge: the level and breadth of knowledge to do the job Essential Desirable

Proficiency in using Microsoft Office packages such as Microsoft ?


Outlook, SharePoint, Word, Excel, etc.

Technical/work-based skills: skills specific to the job Essential Desirable

Strong IT and presentation skills ?


Excellent customer service and communication skills ?


Ability to manage your own workload and effective time keeping ?

General skills and attributes Essential Desirable

Availability for flexible working hours ?


Ability to work effectively independently or as part of a team ?


Committed to making a positive impact to beneficiaries ?


Resilient and compassionate ?


An energetic team worker ?


A strong set of values that meets the organisations own values ?

Experience: proven record of experience in a particular Essential Desirable

field, profession, or specialism.

Experience of working within an administrative capacity ?


Experience of working within a Charitable Foundation ?


Experience of working within a fast-paced environment ?

Qualifications: the level of educational, professional and/or occupational Essential Desirable

training required

Post-holder must hold or obtain at the earliest opportunity the ?


relevant safeguarding training (i.e. FA Safeguarding Children


Workshop)


Post-holder will be subject to a DBS check at the appropriate level ?


and cleared by the Wolves Safeguarding Manager


Post-holder must hold a valid driver's license. ?


Post-holder to be educated at degree level or higher in a relevant ?


area.


Drivers Licence free of penalties and ownership of own vehicle. ?


Management of Leadership qualification ?

NB: This job description and personal specification is intended to be a general guide to the scope

of the duties and not an inflexible specification.