The Centre Assistant plays a vital role in ensuring the smooth operation of our animal rehabilitation centre. This position involves a variety of cleaning and administrative tasks that support both the staff and patients. The ideal candidate will possess strong organisational skills, attention to detail, and a commitment to providing excellent service in an animal rehabilitation environment.
Responsibilities
Helping staff with maintenance of the equipment and creating a clean and safe environment for them to work in.
Answer phone calls with professionalism and courtesy, addressing patient inquiries and directing calls as necessary.
Maintain accurate data entry for patient information and other relevant documentation.
Assist with tasks around the centre to help smooth running.
Assist staff with patients if needed, including during their rehab sessions.
Assist clients with their pets if needed, with showering them and showing them around the centre.
Skills
Excellent phone etiquette to communicate effectively with patients and colleagues.
Outstanding organisational skills to manage multiple tasks efficiently in a busy environment.
Communication skills to be able to talk to clients around the centre.
Pro-active to identify tasks that need doing.
Please note that this job does require you to work around dogs or all breeds and some cats so the candidate needs to be comfortable with this.
We are an incredibly busy rehabilitation centre with a fast-pace environment.
Weekly hours would be:
Tuesdays: 9am-1:30pm
Wednesdays: 9am-5pm
Thursdays: 9am-5pm
Fridays: 9am-1:30pm
Saturdays: 10am-6pm
Will also consider candidates that potentially cannot fulfil all hours.