Job Description

Band 4

Main area

Digital

Grade

Band 4

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

343-NN-7248624-FM-HM-A

Site

Gateway Offices

Town

Epsom

Salary

32,199 - 34,876 per annum, pro rata, inc HCAS (Outer)

Salary period

Yearly

Closing

14/08/2025 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

We are looking for a skilled and motivated individual to join our Digital Team. This role is part of a Team who are responsible for providing at the elbow support for our users.



We are looking for individuals with good communication skills and a keen eye for detail. The post holder will be required to work independently and within a team. Knowledge of the systems already in use at the Trust such as Cerner (iCLIP Pro) is essential.



As an organisation, the Trust has just rollout of a new

Electronic Patient Record (EPR)

system. This is your chance to be part of the digital change, ensuring the safe and effective use of applications.

Main duties of the job

To help with all aspects of Champion User activity, including;


Demonstrating a commitment towards the development of professional and clinical practice (self and others).

Providing at-the-elbow support to users with Cerner applications and keeping skills/knowledge in this area up-to-date.

Working collaboratively with professional groups, projects team, and Business As Usual. Support code upgrades/downtimes

Help (with CU Manager/Senior CU Leads) ensure appropriate records are kept of Clinical Champion User activity (e.g. via HEAT portal)

Help (with CU Manager/Senior CU Leads) ensure appropriate records are kept of equipment deployed by Clinical Champion Users.

Working for our organisation

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).


After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

1. Contribute to the creation of an environment in which change can be initiated and supported.



2. Support the Clinical Champion Users manager and Clinical Champion User Senior Leads to provide leadership and support to Clinical Champion Users to ensure that the highest standards of patient care are maintained.



3. To provide at-the-elbow support to clinical staff during Clinical systems roll out.


4. To conduct Awareness Sessions to users of Clinical Systems prior system roll out or as necessary.



5. Provide information to the organisation and others (external, for instance, Cerner)

Person specification

#

Qualifications

Essential criteria

5 GCSE

Desirable criteria

+ IT related qualification.
#

Experience

Essential criteria

Clinical experience in an acute hospital environment. Experience of IT applications in a working environment.

Desirable criteria

Experience of Cerner solutions #

Skills

Essential criteria

IT skills -, Microsoft Office packages, etc Excellent written and verbal communication skills Decision-making skills

Desirable criteria

Ability to mediate in difficult situations. #

Knowledge

Essential criteria

Basic knowledge in any area of clinical practice

Your application

: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.

References

: You will be required to provide 3 years of employment/educational history. We

do notaccept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.

Closing date

: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Shortlisting

: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.

DBS

: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.



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Disability Advice Line:

SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our

Confidential Disability Advice Line at:

Telephone: 02082963786

Text: 07501066267

Email: esth.dal@nhs.net.

Our confidential answering service is available after 5pm.
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Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.