Job Description

Join a respected name in the marine industry with over 60 years of excellence.

We are a well-established and growing marine business specialising in retail chandlery, boat repairs, and boatbuilding. Known for our outstanding customer service and top-quality workmanship, we're now looking for a

Chandlery Retail Sales & Parts Advisor

to join our friendly and fast-paced team.

Whether you're from a marine background or have strong knowledge in parts, engineering, or paints - if you're motivated, organised, and love working with people, we want to hear from you.

What You'll Be Doing:

Assisting the Chandlery Manager and wider team in the daily operations of our retail chandlery, stores, and workshop parts counter. Providing excellent customer service - in-store, by phone, and via email - to both retail and trade customers. Advising on and selling a wide range of marine products, tools, and parts. Supporting internal departments including workshop, boatbuilding, and commercial vessels teams. Following up customer enquiries and processing sales, orders, refunds, and quotes. Managing stock levels, product displays, and participating in promotions and seasonal events. Assisting with stock control, including price updates, annual stock take, and day-to-day inventory accuracy. Handling payments and maintaining a secure, tidy and attractive retail environment. Assisting with fuel pontoon sales and related administration when needed. Opening and closing the store (as required) following security procedures.

What We're Looking For:

Essential:

Experience in a parts, retail sales or warehouse environment. Strong customer service and communication skills. IT competent (e.g., using EPOS, email, and inventory systems). Physically fit and able to meet the demands of the role. Full UK driving licence. Proactive, organised, and able to work on your own initiative or as part of a team.

Desirable:

Knowledge or experience in the marine trade or personal interest & experience in boating. Experience with parts/engineering/paints in a trade environment. Forklift operator's certificate.

Why Join Us?

Be part of a close-knit and supportive team in a dynamic marine business. Long-term career development opportunities in a progressive company. On-the-job training with support to expand your knowledge of the marine industry. Competitive salary, with opportunities for progression based on your skills, experience, and performance over time. Work in a beautiful coastal/marina setting.

Apply Now

If you're ready to dive into an exciting role where no two days are the same, we'd love to hear from you. Upload your CV and a short cover letter setting out your interest in the role.

Apply here via Indeed or email us directly at

jobs@dale-sailing.co.uk

Job Types: Full-time, Permanent

Pay: 29,000.00-33,000.00 per year

Work Location: In person