Job Description

We are seeking an experienced Change Manager to join our team to help ensure successful organisational change, initially for new SaaS implementations across the FA's Human Resources and Finance functions. You will play a key role in ensuring the successful adoption of new technologies, supporting stakeholders at all levels, and driving agreed and measurable business outcomes. Experience with Workday implementations is highly desirable.
Please include a cover letter with your application, that clearly outlines why you feel you are suitable for the role, including what, if any, experience you have of Workday and of working in an organisation with a broad range of functions/teams.
What will you be doing?

• Develop and execute change management strategies for SaaS system implementations.
• Conduct impact assessments, identify key stakeholders, and design targeted communications and engagement plans.
• Lead the creation and delivery of training programmes, toolkits, and user adoption campaigns.
• Partner with project teams, IT, HR, Finance, and business leaders to ensure alignment of change initiatives.
• Measure and report on adoption metrics, resistance, and readiness across relevant parts of the organisation.
• Facilitate workshops, relevant meetings, and stakeholder briefings to drive engagement.
• Support business readiness activities including process documentation, standard operating procedures, and go-live readiness.
• Executes additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?
Essential for the role:

• Proven experience in change management for SaaS implementations (HR, Finance, CRM, or operational systems).
• Strong understanding of Workday HCM/Payroll/Finance implementations is a major advantage.
• Experience with stakeholder engagement, communications planning, and training delivery.
• Strong analytical, project management, and organisational skills.
• Excellent verbal and written communication skills.
• Ability to influence at all levels of the organisation and navigate complex environments.

Beneficial to have:

• Experience in global or multi-site implementations is a plus.
• Experience of working in an organisation with a broad range of functions/teams.

What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page,
Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

Skills Required