Job Description

The Queen Victoria Hospital NHS Foundation Trust is an expert surgical Trust, specialising in Plastic Surgery, Maxillofacial Surgery and Burns.The main purpose of the job is to provide assistance to the Head Chef and Assistant Chef and support the smooth running of the Main and Ward Kitchens. To prepare meals for patients, staff and visitors. Maintain a clean and hygienic environment in line with HACCP. Complete all compliance documentation on a daily basis. Assist to maintain the 5-Star Food Safety Hygiene Rating.Working as part of the Catering Team you would work hard to maintain our high standards of cleanliness and customer service. Experience in a similar role would be desirable but enthusiasm and experience of working in a team are equally important.You would enjoy a range of NHS benefits including a fantastic annual leave benefits and pension scheme. The Trust is committed to continued personal development.Main duties of the jobTo be responsible for preparation and cooking of all food requirements which meet expectations in terms of quality and value for money within current legislation (HACCPS) day to day operation of catering service, including special and ethnic dietsDemonstrate a positive and professional attitude and deal with any comments or feedback with necessary actions to maintain food safety and hygiene provisionsAbout usRated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.DetailsDate posted09 May 2025Pay schemeAgenda for changeBandBand 4Salaryxc2xa326,530 to xc2xa329,114 a year per annumContractPermanentWorking patternFull-timeReference number276-7153103-ACJob locationsQueen Victoria HospitalHoltye RoadEast GrinsteadRH19 3DZJob descriptionJob responsibilitiesPlease see attached Job description

• To ensure the highest standards in food produced, service and delivery are maintained at all times
• To ensure all food items are stored correctly ensuring good stock rotation and temperature control
• To maintain a high standard of cleaning in all areas in accordance with the departmental cleaning procedures
• Maintain due diligence in all work procedures and practices throughout, for example, the preparation, cooking, service and storage stages through temperature control, high standards of personal hygiene, monitoring forms along with a clear understanding of HACCP and COSHH. Ensure all HACCP documentation is completed by the catering assistants and checked on a daily basis. This is important to ensure that the Trust achieves the highest star rating for food hygiene. Assist in the Environment Health Officer Audits to demonstrate compliance.
• Ensure that all activities required for the preparation and distribution of food to patients, staff and visitors is met to standards expected
• Deal with patient, staff and visitor queries and complaints escalate to The Head Chef and Assistant chef as necessary
• Ability to display moderate effort for short periods of time when moving and handling catering equipment
• Ensure compliance with the Safety Management System when using machinery. Report any Health and Safety related issues to the Head of Facilities.

Job descriptionJob responsibilitiesPlease see attached Job description

• To ensure the highest standards in food produced, service and delivery are maintained at all times
• To ensure all food items are stored correctly ensuring good stock rotation and temperature control
• To maintain a high standard of cleaning in all areas in accordance with the departmental cleaning procedures
• Maintain due diligence in all work procedures and practices throughout, for example, the preparation, cooking, service and storage stages through temperature control, high standards of personal hygiene, monitoring forms along with a clear understanding of HACCP and COSHH. Ensure all HACCP documentation is completed by the catering assistants and checked on a daily basis. This is important to ensure that the Trust achieves the highest star rating for food hygiene. Assist in the Environment Health Officer Audits to demonstrate compliance.
• Ensure that all activities required for the preparation and distribution of food to patients, staff and visitors is met to standards expected
• Deal with patient, staff and visitor queries and complaints escalate to The Head Chef and Assistant chef as necessary
• Ability to display moderate effort for short periods of time when moving and handling catering equipment
• Ensure compliance with the Safety Management System when using machinery. Report any Health and Safety related issues to the Head of Facilities.

Person SpecificationQualificationEssential

• Food Safety Hygiene Level 2 & QCF Level 3

Desirable

• Food Safety & Hygiene Level 3

ExperienceEssential

• A knowledge of HACCP

Desirable

• Knowledge of Dysphagia

SkillsEssential

• Ability to prioritise and organise kitchen work

Desirable

• Stock management and ordering skills

Person SpecificationQualificationEssential

• Food Safety Hygiene Level 2 & QCF Level 3

Desirable

• Food Safety & Hygiene Level 3

ExperienceEssential

• A knowledge of HACCP

Desirable

• Knowledge of Dysphagia

SkillsEssential

• Ability to prioritise and organise kitchen work

Desirable

• Stock management and ordering skills

NHS