Job Description

Join our growing passenger transport company in Weston-super-Mare and the surrounding area. We are in a very exciting period as we are in the process of building a new state-of-the-art depot, including workshop facilities, which we will be moving into in the near future. With a rich heritage dating back to 1889, we provide essential transport services to the community and operate a mixed fleet of over 80 PSVs (buses and coaches) and light vehicles. We are now seeking a highly motivated and experienced Workshop Manager to lead our PSV engineering team of 10, ensuring the effective maintenance of our fleet in anticipation of our move to these new, modern facilities. This is a fantastic opportunity to make a real impact within a company with a long and proud history during a time of significant development and transition.

Basic Salary:

Attractive market-rate salary starting at 55,000pa+, commensurate with experience with a healthy uplift after passing the probation period.

Working Hours:

Monday-Friday, 08:00 - 17:00 (with general exemption from routine on-call duties. As Workshop Manager, you will be responsible for ensuring adequate 24/7 on-call coverage within the engineering team by managing the departmental rota. In exceptional circumstances where no other personnel are available, you may be required to fulfil on-call duties.

Location:

Weston-super-Mare (assistance with relocation costs for the right candidate)

Key Responsibilities:

Drive workshop efficiency by effectively managing workload, prioritising repairs, and minimising vehicle downtime. Champion high maintenance standards across all workshop and roadside activities, ensuring adherence to and exceeding all DVSA legislation. Drive a positive and safe workshop atmosphere by implementing best practices, enforcing health and safety compliance, and ensuring open communication within our supportive team. Manage resources effectively, including staffing, overtime, holiday scheduling, and parts inventory. Maintain accurate records of all maintenance activities, ensuring timely completion of all documentation and compliance with audit requirements, utilising the Distinctive Vehicle Management system. Contribute to the achievement of company objectives and service level targets by optimising workshop performance. Promote and uphold company values of safety, reliability, and customer service, ensuring strict adherence to health and safety procedures. Support training requirements for all staff, including apprentices, ensuring their development and competency. Report directly to Director level.

Essential Skills & Experience:

Relevant Level 3 qualification (City & Guilds or NVQ) in a relevant engineering discipline (e.g., Heavy Vehicle Maintenance, Automotive Engineering). Advanced Irtec Accreditation. Minimum of 2 years of demonstrable experience in a supervisory or management role within a PSV or HGV maintenance environment, leading a team of engineers. Strong analytical and numerical abilities, with experience in data analysis for performance monitoring and cost tracking. Proficient in computer applications, including workshop management software (experience with similar systems advantageous). Exceptional organisational and administrative skills, with a proven ability to manage multiple tasks and prioritise effectively. Possess excellent communication skills and the ability to work effectively with other key departmental managers. A Transport Manager CPC qualification would be advantageous as would PSV licence entitlements. However, for the right candidate we would provide training to obtain both.

Company Culture:

At Bakers Dolphin, we value our staff and aim to cultivate a positive working environment. We are a family business and strive to treat our employees accordingly. This means fostering a supportive atmosphere, encouraging teamwork, and recognising the contributions of each individual. We believe in open communication and building strong relationships within our team.

If you are passionate about leading a dynamic workshop environment and possess the necessary skills to excel in this role, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: From 55,000.00 per year

Benefits:

Company pension Employee discount Free or subsidised travel On-site parking
Schedule:

Day shift Monday to Friday
Ability to commute/relocate:

Weston-super-Mare BS23 3DN: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Work authorisation:

United Kingdom (required)
Work Location: In person