Job Description

About the role

Northamptonshire Children's Trust Safeguarding & Quality Assurance Service (SQAS) is looking for an enthusiastic and dedicated team player to join the service. If you are flexible, dynamic, solution-focused and good communicator, with experience in business support for frontline and operational services this could be a great opportunity.


You will support our Safeguarding & Quality Assurance Service, including Child Protection Chairs, Independent Reviewing Officers and Designated Officers who are based across the County.


What will you be doing?

Key responsibilities include, but are not limited to:
Safeguarding and Welfare: Take responsibility for promoting and safeguarding the welfare of children and young people in the care of the service.

Convening: The role will require you to convene, all aspects of Child Protection Conferences. This includes preparing and distributing invitation letters, booking meeting venues, and collating reports. Strong organisational skills, adaptability, and the ability to prioritize and work independently to meet strict statutory deadlines are essential.

Communication: Acknowledge and respond to queries received through various contact points, accurately logging information, and alerting relevant staff and managers as needed.

Record Keeping: Ensure that all electronic records are accurate and up to date in relation to Child Protection Conferences.

Team Support: Support the team and the wider Business Support Service to ensure continuity of service delivery. Work flexibly to meet competing needs and demands.

Proactive Support: Provide proactive support to Child Protection Chairs.

Liaison: Collaborate with Social Worker teams, external agencies, and representatives regarding clerical and administrative procedures for the service.

Undertake additional tasks as appropriate to the role to meet business needs.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.
About you

You have good organisational skills and can prioritise and work independently to strict deadlines.


You possess excellent verbal and written communication skills, with fluency in written English. You have emotional resilience, be able to process information of a sensitive nature.

You find it easy to relate to a wide variety of people in a warm, calm, and professional manner.

You are adaptable, enjoy and have experience, of working within a fast changing, dynamic environment.

When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education
About us

At Northamptonshire Children's Trust, children, young people and families are at the heart of all we do - in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils.


Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.


We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.


At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.


Join our dedicated team and be a part of an organisation where your work makes a real difference.




Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.


We really value our workforce and offer you a great benefits package including:

28 days annual leave,

plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years

Local Government Pension Scheme plus immediate life cover

(3 times your annual salary from day one) and ill-health pension protection.

Opportunity to purchase

up to 25 days annual leave

Employee Assistance Programme

- We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.

Employee discounts

with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.

Flexible and family working arrangements

including enhanced maternity benefits

A permanent, supportive and inclusive management team

where you will be empowered to make good professional decisions Extensive Learning & Development and

career development

opportunities *

Subsidised

town centre car parking scheme