Job Description

Are you an experienced and motivated administrator, who enjoys being part of a friendly team?



Our children's community nursing team is looking for a dynamic and pro active administration assistant to join our Single Point of Access (SPA).



The Community Children's Nursing Service provides a wide range of nursing support to children and families within Oxfordshire. We are seeking to appoint an enthusiastic and motivated individual to join our Single Point of Access (SPA).



You will be the first point of contact for patients and families and will be confident in communication, have excellent organisational skills and be able to process referrals, book appointments, manage procurement processes and be able to adapt to the changing demands of the service.



The service works from 8.00am to 8.00pm, 7 days a week and there is a requirement to work a shift pattern.



To assist the service/team in all administration duties relating to the day to day running of the

team/service.



To process referrals using local procedures and to book appointments with families and record these

using online records.



Prioritise a busy workload and work using own initiative, both independently and as part of a team



Order, check, maintain and distribute equipment and supplies for the team and other agencies as

required.



Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.



As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:

"Caring, safe and excellent"



We offer a wide range of benefits designed to support your career and wellbeing. These include:



Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (please note waiting lists apply) Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

You will be the first point of contact for patients and their families through SPA (Single Point of Access)



Processing new to the service patient referrals onto the system



Booking appointments onto the system for patients and colleagues and confirming by phoning or emailing.



Ordering and distributing equipment and supplies to patients in the community