Job Description

RESIDENTIAL SUPPORT WORKER - EBD FOCUS

Location:

Northolt, West London

Salary:

Up to 14.00 per hour (DOE & Shift Type)

Contract:

Permanent, Full-Time (Shift-based but flexible, can include evenings, weekends, and sleep-ins if you are interested)

The Opportunity: Be the Anchor in a Child's Storm

Join our established, fully compliant 4-bed children's home in Northolt, specialising in high-quality therapeutic care for young people aged 10-17 years with complex Emotional and Behavioural Difficulties (EBD) and trauma histories.

At our home, we don't just provide a roof; we provide a safe, stable, and relational environment where young people can begin to heal. We are looking for empathetic, resilient, and dedicated Residential Support Workers who are ready to make a profound, positive impact on a young person's life every single day.

The Package: Rewards and Development

We believe in valuing and supporting our staff for the essential work they do:

Competitive Salary:

Up to

14.00 per hour

, dependent on qualifications and experience.

Generous Annual Leave

and company pension scheme.

Specialist Training:

Full, paid induction and ongoing advanced training in areas such as Therapeutic Crisis Intervention (TCI), Trauma-Informed Care, and Attachment Theory.

Career Progression:

Clear pathways for ambitious staff to advance to Senior Support Worker and Deputy Manager roles within the company.

Clinical Supervision:

Access to regular, high-quality formal supervision and reflective practice sessions to support your well-being.

Your Role: Driving Positive Change

As a Residential Support Worker, you will be crucial to the young people's therapeutic journey and daily well-being. Your core responsibilities will include:

Therapeutic Support:

Implementing and recording personalized care plans, ensuring all interactions are

trauma-informed

and based on the principles outlined in the Children's Homes Regulations 2015.

Safeguarding:

Taking primary responsibility for the immediate safety and welfare of the young people, adhering strictly to all internal safeguarding policies and external LADO procedures.

Key Working:

Acting as the primary Key Worker for designated residents, building trusting, consistent relationships and liaising closely with social workers, educators, and families.

Daily Life & Routine:

Supporting young people with education, meal preparation, hygiene routines, appointments, and engaging in constructive activities (e.g., sports, hobbies, life skills development).

Record Keeping:

Maintaining meticulous, detailed, and professional records of daily events, incidents, and progress, contributing to statutory reviews.
What We're Looking For (Essential Criteria)

We are seeking individuals who possess the unique blend of professional expertise and personal resilience this work demands:

Experience:

Proven experience (minimum 1 year preferred) working with children or young people with complex needs, challenging behaviour, or EBD within a residential or similar setting.

Qualifications:

Ideally hold or be willing to work towards the

Level 3 Diploma for the Children and Young People's Workforce (or equivalent)

. We offer full support for achieving this qualification.*

Resilience and Patience:

The demonstrable ability to remain calm, reflective, and professional during high-pressure situations and crisis management.

Commitment:

Reliability and commitment to a shift-based rota, including sleep-in duties (paid at a separate rate), evenings, and weekends.

Driving:

A full, clean UK driving license is highly desirable due to transport requirements for activities and appointments.
Ready to be a Professional Parent and Therapeutic Role Model?

If you are passionate about changing the trajectory of a young person's life in a supportive, established setting, we want to hear from you.

APPLY NOW

by sending your CV and a brief cover letter outlining your experience in EBD residential settings.

Our organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. This post is subject to an enhanced DBS check and satisfactory references.

Job Types: Full-time, Permanent

Pay: 24,420.00-36,405.98 per year

Benefits:

Additional leave Cycle to work scheme On-site parking Sick pay Transport links
Ability to commute/relocate:

London UB5 4EZ: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you hold a Level 3 Diploma in Children and Young People (or equivalent)
Education:

GCSE or equivalent (preferred)
Experience:

Childrens Residential : 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person