Job Description

Overview

We are seeking a dedicated Counter Staff member to join our team in providing exceptional service in a bustling bistro/chippy environment.

Responsibilities

- Greet customers warmly and assist with their orders
- Take customer orders accurately and efficiently
- Handle cash and card transactions with precision
- Maintain cleanliness and organisation of the counter area
- Upsell menu items to enhance customer experience
- Ensure compliance with food safety standards at all times

Experience

- Previous experience in a kitchen or restaurant setting is advantageous
- Strong time management skills to handle peak hours efficiently
- Basic knowledge of culinary practices and food preparation
- Ability to perform basic maths calculations for order totals
- Familiarity with upselling techniques is beneficial
- Understanding of food safety regulations and practices Job Duties:

- Taking customer orders accurately, both face to face, and over the telephone.

- Provide quality customer service.

- Cleaning duties - adhering to assigned cleaning duties

- Food Serving/Quality control management - adhering to food serving and portion control guidelines

- Maintaining high standards of food hygiene and following the rules of health and safety

- Undertake all training given both internal and external

- Following the operations manual/staff code of conduct to the letter

- Hot plate/Fryer duties/counter area - when required to cover busy periods

Qualifications / Experience:

Ideal candidates should have previous experience and shop based customer service and/or experience of working in a busy fast paced environment.

Level 2 Food Hygiene desirable but not essential as full training will be provided.

Hours:

Shift work. Shop hours are from 9-to 8.30 / 9.30pm. Must be flexible. Rotation of shifts is a key requirement.

Job Types: Part-time

Part-time hours: 8-12 per week

Schedule:

Weeknight and weekends
Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: 10.00-12.21 per hour

Expected hours: 8 - 12 per week

Experience:

Food preparation: 1 year (required) Kitchen experience: 1 year (required) Restaurant experience: 1 year (required) Time management: 1 year (required)
Work Location: In person