Job Description

We are recruiting for a number of Temporary Customer Service Advisors for our Harrogate based client!

• Temporary
• Harrogate
• Posted 3 months ago
• This position has been filled

Description
We are recruiting for a number of Temporary Customer Service Advisors for our Harrogate based client! These will be seasonal roles with a start date end of September/early October and finish in January.
They are looking for someone to join their highly motivated and passionate Customer Experience Team. Based at HQ in Harrogate, you will play a key role in supporting the team during their very busy peak season period. You will deliver exceptional customer service excellence by dealing with and advising on a variety of customer enquiries in a fast-paced environment. This role would suit someone who is hardworking, enthusiastic, has a keen eye for detail and is able to work under pressure as part of a team or on their own. Although training will be provided it will be of advantage to have previous customer service experience.
Key Responsibilities

• Responding to customer enquiries via email, Live Chat and phone
• Recommending products customers will love
• Placing orders and sprinkling in that famous customer service way
• Helping with aftersales care, warranty claims and festive hiccups along the way

Required

• Customer Service Experience via email/phone
• Accurate typing skills
• Computer Literate - Excel, Microsoft Outlook, Word
• Willingness to learn in a fast-paced environment
• Availability to work weekends throughout November & December on a rota basis. Unfortunately, no leave can be granted for this period. If you work on a weekend you will receive a day off in the week.
• Hours will be on a rota, 8am - 4.30pm, 9am - 5.30pm

Pay will be 12.21/hour and will be paid on a weekly basis by us at the agency!
Interested and available? Email your CV to Emma at EM Recruiting TODAY!
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15:52 20 Aug 19
Both Emma and Darcy have been SUPER helpful in terms of finding me temporary jobs in Harrogate as well as always keeping me up to date with current situations. They are always quick with their responses and overall very professional and reliable whilst at the same time just lovely and friendly people to communicate with. Would highly recommend EM recruiting to help find you the job you are after!!
16:30 05 Aug 19
My entire experience with the team at EM Recruiting has been 1st class. Emma, Darcy and the team do their absolute most to make sure you have everything needed while under contract with them. Super friendly, attentive and extremely hardworking. I can't recommend them enough! :)
11:31 02 Aug 19
Highly recommend EM Recruiting they were really helpful. I dealt with Riah and she helped me in getting a placement job. She kept in contact with me from start to finish... recommend to anyone looking for help with finding a job!
19:20 31 Jul 19
Really friendly lovely team at EM Recruiting. They all worked hard to find me a role which they successfully did very quickly! Lovely hard-working people - couldn't recommend then enough!
12:43 30 Jul 19
Darcy and Emma are amazing! They found me the exact job I wanted and were always really responsive to anything I needed help or guidance with. Would 100% use EM Recruiting again!
17:00 20 Apr 18
EM Recruiting are fabulous! I couldn't think of anyone better to use to find a job. I'm so excited to start my new job. Emma and Darcy are so polite,helpful and understanding! Most definitly recommend for those that are needing some help.
13:55 16 Feb 18
Emma and Darcy are the perfect team of job recruiters. They are both really helpful and helped me find the perfect job. Great communication and really went out of their way to look after me.
08:25 05 Jan 18
I cannot say enough about EM recruiting! They made the process of job hunting absolutely painless. They went above and beyond the call of duty to find me a great job with a salary ABOVE what I was looking for.
20:23 28 Sep 17
EM recruitment are amazing, friendly and just brilliant. I felt they went well beyond the extra mile in helping me find a job, not just a job but my perfect job. I really can't thank them enough for what they have done for me and cannot recommend them enough. I would advise anyone looking for a new job role to check them out. Honestly, brilliant.
10:52 15 Jun 17
Emma is amazing at what she does and she's so professional and friendly too! From finding me a role to giving me interview tips, Emma has done it all! If you're looking for a new role, definitely give her a call!!! I can't wait to start my new job and I couldn't have done it without her!

Skills Required